MyNISSAN app

Nissan Automotive Europe

About this app

Welcome to MyNISSAN app, the official application of NissanConnect Services, previously known as NissanConnect Services app.
The MyNISSAN app redefines your relationship with your vehicle by allowing you to connect, monitor, and control some of your car’s features directly from your smartphone.
Compatible Models (by production date)*:
• Nissan LEAF (From May 2019)
• Nissan Navara (From July 2019)
• Nissan Juke (From Nov 2019)
• Nissan Qashqai (From July 2021)
• Nissan ARIYA (From July 2022)
• Nissan X-Trail (From Sept 2022)
• Nissan Townstar & Townstar EV (From Sept/Oct 2022)
• Nissan Primastar (From Nov 2023)
• Nissan MICRA (From Sept 2025)
• Nissan Interstar & Interstar EV (From Apr/May 2026)
> Check your vehicle's registration documents to find its production date.
How MyNISSAN Fits Your Everyday Life
Daily Comfort & Convenience
• Never lose your car again - Forgot where you parked? Use Locate My Car or remotely trigger the horn and lights to find it in seconds.
• Keyless peace of mind - Lock or unlock your doors from anywhere, right from the app.
Safety, Security & Vehicle Health
• Stay in control - Set Smart Alerts to notify you if your car exceeds a speed limit, leaves a defined area, or is driven past curfew. Perfect when lending your car to family or friends.
• Know before you go - Receive Vehicle Health Reports and dashboard light explanations directly on your phone, so you always drive with confidence.
Electric Vehicle Management
• Perfect temperature, every time. Pre-condition your cabin while the car is still charging. Step into comfort, whatever the weather.
• Charge smarter. Monitor your real-time battery level remotely. Start charging now or schedule it overnight for lower electricity rates.
In-Car Wi-Fi on Demand
• Keep everyone connected. Purchase and activate In-Car Wi-Fi through the app for seamless music, movies, and browsing on the road.
Download MyNISSAN and discover NissanConnect Services today.
*App feature availability varies by vehicle equipment and country.

Ratings and reviews

Since Nissan upgraded and renamed the app, it has become completely unusable. For the past month, I have not been able to access my account at all. It’s constantly either “under maintenance” or showing a sign-in error. Before the update, I there were issues ofteb. Since the new app/system was introduced, I simply cannot log in anymore. An update is supposed to improve the user experience, not prevent customers from

EDIT: Recent major update and now totally unusable. cannot even login anymore. even with a reinstall, opening the login page gives me: Authentication Error! ---- After a few weeks of installing the app, it stopped working. it does not open anymore. it is really a shame that Nissan builds such interesting features but the app doesn't work. unfortunately also when the app actually worked at the beginning, it was so slow, but still at least you could use it.

The app has stopped working properly. It only shows a previous location instead of my car’s actual current location. I also can’t turn the location warning on or off, and I’m no longer confident that the other functions are working correctly. Every time I refresh the app, I get an orange warning saying the app couldn’t load and that I should restart it. I even reinstalled the app, but the issue remains. Very frustrating and disappointing. Now I cannot log in...

What’s new

Meet MyNISSAN — the app previously known as NissanConnect Services, now with a fresh new name.
We’ve also made signing in simpler: one username and password gives you access to both the app and your Owner’s Portal (available in selected markets).
Same great experience, easier access.