Thank you for choosing VCC Live, the innovative cloud-based contact center solution.
VCC Live is a comprehensive cloud-based contact center platform that provides contact centers with tools and services they need in order to give customers high-quality support. Using VCC Live App, agents can give customers support on-the-move.
Please note that you need a VCC Live subscription to use this application.
Calls can be marked as business-related or personal calls.
Business-related inbound and outbound calls made, received and answered can be registered in the assigned project.
Agents can indicate the result of calls using dispositions.
POTENTIAL AREAS OF USE