In first phase, e-Constituency Management is implemented. Using this, the MLA is connected online with all offices of various departments in his/her sub-division and know the current status of all types of works and other activities in the constituency.
In the second phase, the "My MLA" mobile app is launched. Using this, the constituents may write to the respective MLA regarding their problems or suggestions and know the action taken online.
The MLA may also send the messages to the constituent's mobile app .
The constituents may also view the questions and notices raised by their respective MLA in the Legislative Assembly and replies from the departments.
Using e-Constituency Management, the MLA either dispose or forward the problem/suggestion of the constituent to the concerned office in his/her sub-division for action taken and updating the status online.