Emirates Motor Company (EMC), the authorized general distributor of Mercedes-Benz in Abu Dhabi and Al Ain and the flagship company of Al Fahim Group, is proud to introduce the first Mercedes Benz Android application in the Gulf region to enhance and improve our services to our valuable clients in Abu Dhabi and Al Ain, UAE.
Some of the highlights in this application are:
1. iTrack (Tracking the service progress of your vehicle)
2. iCatalog (New, Approved Used Cars, and Mercedes-Benz Accessories)
3. Service Booking (form request)
4. News (Announcements, Promotions & Notifications)
5. Directory & Locator (sales & service advisers contact details and maps)
6. Social Media
7. 50th Anniversary
iTrack is an innovative first-of-its-kind RFID (Radio Frequency Identification Device) real-time integration feature, which EMC’s Android application is offering you. iTrack will enable you to easily track the status of your vehicle in real-time once it is sent for service.
Each time you send a car to be serviced at EMC, the service team will tag your car with an RFID and given a Work In Progress (WIP) number. By simply entering the WIP number, the Android application will retrieve the current status of your vehicle (i.e. check-in, work in progress, final quality check, ready for delivery, or checked out).
iCatalog is a break-through feature that allows you to browse through a wealth of information on Mercedes-Benz new cars, approved used cars, and accessories 24/7. Simultaneously, you may also request for more information, schedule a test drive, add cars to your Watch List for automatic notification on similar models coming into inventory at our Approved Used Cars Division, or even forward the details via email to a friend.
Through the Service Booking feature, you may request an appointment to service your vehicle (i.e. Minor Service, Intermediate Service, Major Service, Oil Change, Electrical Problem, Mechanical Problem, or any other service-related issues) with a touch of a button.
The News tab allows the user to keep track of all the new press releases, offers, and events taking place within EMC.
In addition to superior quality, EMC's aim is to provide a personal touch to your interaction via the application by facilitating contact with sales and service advisers personally by phone or email.
Access to EMC Social Media pages like Facebook, Twitter, Google Plus & Youtube.
Backing on Mercedes-Benz’s GPS capability, you can locate EMC showrooms and service workshops maps with a click of a button.
All registered trademarks are the property of Emirates Motor Company and Al Fahim Group.