HSL - tickets & route planner

Helsingin seudun liikenne

About this app

With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.g. single, day and season tickets for both adults and children. Bus, train, metro, tram and ferry – all with the same app. You can pay easily e.g. with a payment card.

In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.

Ratings and reviews

There is a bug where you cannot verify a non-Finnish number, rendering this app useless. The issue is well documented and has been ongoing for >1 year, so I have to assume the developer / agency just doesn't care. HSL and the general difficulty of using public transit in Helsinki as a result is a black mark on the entire country.

If it's not broke dont fix it. Just get it right and chill with the updates . Ever since this latest version if you buy a ticket and go use another app ex: spotify to listen to music on your trip, your route is lost and you have to search all over again. It keeps prompting you to buy a ticket when you already have one. Tickets fail to load in a timely manner which gets you left at the bus stops, and it crashes constantly. It was so much easier and simpler to use before this version.

I've just downloaded this app on my phone and it immediately crashed after inital set up. I had to force stop it to get it to work again. Now I'm trying to buy a automatically renewing monthly ticket (because this app is the only way to get it at a reasonably discounted price), and after signing in with my bank authentication, it has crashed again twice. I don't know if I've bought a ticket now. Why is an app as bad as this even promoted as the only option for getting a decently priced ticket??

What's new

Thank you for using HSL app!

In this update:

- Business trip explanation field
- Landscape mode
- New Cookie consent
- Other small improvements and bug fixes

Your opinion is important, so please leave a review and tell us what you think about the HSL app.