VR Matkalla

13.2K reviews
Content rating
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About this app

The VR Matkalla app is a travel companion that can help you at every stage of your journey.


The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets, and season tickets for regular travellers. Starting or continuing your journey in the capital region is easy! You can buy a handy HSL single ticket for your journey.

We will send your ticket to both the app and your email. You can pay for your journey using online banking, a payment card, MobilePay, Siirto or Epassi. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in the app. This means that you can buy your ticket on your computer at home and still travel with that same ticket on your phone.


You can conveniently reserve a seat using the coach map when buying a ticket. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Class or the restaurant car’s upstairs section, which offers the best view. You can also buy a ticket for your travel companion, bicycle, or pet.


Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can easily change your seat and departure time yourself. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change.


With the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. You will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers, and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from.


For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even better. You can find our tips and benefits in the Messages section of the VR Matkalla app.

We continuously develop our app. You can now also check the carbon footprint of the journeys you’ve taken in the past 12 months. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car?
Updated on
Sep 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

13.1K reviews
Filip Stenbacka
August 9, 2023
The ticket inspector was not able to read the QR code on my ticket when I had dark mode enabled on my phone, not even with my screen set to full brightness. I don't know if the problem lies in this app or the inspector's device... Edit: I think the inspector was using a phone as the scanning device, not a dedicated scanner. The inspector was seemingly aware and prepared of this shortcoming because I was quickly told to deactivate dark mode and was even told where to do that on my phone.
2 people found this review helpful
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VR-Yhtymä Oyj
August 15, 2023
Thanks for the more detailed information. It might be that the conductor did not have the actual ticket reader in use and had to use mobile phone to read it. Indeed the mobile phone readed does not work as well as a separate reader. /VR Matkalla -team
Jesse Luukkonen
August 1, 2023
The trains might be late some days, but there's nothing bad you can say about this app. I like it a lot. Best thing is the ticket like prints and that everything is stored in the app. I recommend using the app if you want to save your nerves when traveling.
3 people found this review helpful
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VR-Yhtymä Oyj
August 9, 2023
Thanks for your lovely feedback Jesse! :) /VR Matkalla -team
matias tarvainen
May 6, 2023
The UI is nice and I think most of the things are easily found. I would hope for co-operation with student cards, so that I don't need to switch apps in order to prove I am a student. As the internet on the trains is bad, sometimes the studend card doesn't load and it becomes awckward as the conductor stands next to you waiting for the network to come back on. If there could be an option to buy student tickets and the ticket would be prove enough for being a student. Linking card to the app.
7 people found this review helpful
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VR-Yhtymä Oyj
May 8, 2023
Hi Matias! Thanks for valuable feedback. This is something we should definitely consider, to bring the student card as part of the app. Thanks. /VR Matkalla -team

What's new

Now you can contact our customer service from the support section in the profile tab.