Bouygues Telecom

4.0
273K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The new Bouygues Telecom application, all-in-one, easy to use and close to you.

Landline, mobile, or both? With the new Bouygues Telecom application, you can identify yourself quickly by facial recognition or fingerprint.
Consumption, bills, packages and subscriptions... All your essential information is visible at a glance, and accessible in one click on your customizable home screen.

But the new Bouygues Telecom application is also…

- Monitoring of your consumption
Whether you are at home, somewhere in France, or abroad, with the new Bouygues Telecom application you can follow your consumption in real time, wherever you are. A practical, mobile service that allows you to add top-ups and options, depending on the variations in your consumption.

- The management of your packages & your subscriptions
Need to know what's included in your or your loved ones' plan? Go to the "My lines" section to access the details of your offers.

- Your new online store
Looking for a new subscription, a more suitable plan with new equipment and bespoke options? Our online store offers a varied and personalized choice.

- Your tailor-made assistance
Thanks to the new Bouygues Telecom application, you have direct access to our assistance services and instant messaging. Misplaced phone? Mobile Assistance is there to support you. Need to drive, install or troubleshoot your Bbox? My Bbox Assistant is there to guide you.

- Permanent access to your invoices
Anywhere, anytime, they can be downloaded or viewed. And if necessary, you also have the option of paying your last bills.

- The management of your optimized WiFi
The "Manage my Bbox" space allows you to personalize your WiFi password and share it with those around you. Network control also allows you to more easily secure and control your children's internet access.

- The geolocation of your Bouygues Telecom technician
Do you have an appointment scheduled with a technician? With our geolocation service, you can follow its arrival in real time, be notified in the event of a delay, and note the quality of the intervention directly from your application.
Updated on
Nov 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
271K reviews
Micheal Rosen
November 9, 2023
Currently I cannot view my usage, it's been 5 days now, it says it will be fixed fast, well 5 days still the same, what's the point having this app if it can't function basic things like consumers usage.
40 people found this review helpful
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Christopher Sears
November 23, 2023
Our service is appalling. Internet connection intermittent. No mobile reception available until more than 80 metres from the house. But I pay full price!
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Brian Woods
October 6, 2023
Can't give it stars if it doesn't work but 1 is the minimum. Staff woman set up my account spelling my first name as Brain 🧠 . Try changing that on the app. Changed from SFR but now not looking forward to being with Bouigue. What have I done 😩
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What's new

Nouveau ! Vous pouvez désormais retrouver le QR code afin d’activer votre eSIM depuis l’univers « Lignes » de votre application. Nous avons également apporté des optimisations et des correctifs notamment sur le changement de forfait afin d’améliorer votre expérience.

Vous aimez l’application ? N’hésitez pas à nous soutenir en la notant et à laisser un commentaire. Nous sommes toujours à l’écoute de vos avis pour améliorer notre app.

L'équipe App Bouygues Telecom