Bouygues Telecom

4.0
492K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The new Bouygues Telecom application, all-in-one, easy to use and close to you.

Landline, mobile, or both? With the new Bouygues Telecom application, you can identify yourself quickly by facial recognition or fingerprint.
Consumption, bills, packages and subscriptions... All your essential information is visible at a glance, and accessible in one click on your customizable home screen.

But the new Bouygues Telecom application is also…

- Monitoring of your consumption
Whether you are at home, somewhere in France, or abroad, with the new Bouygues Telecom application you can follow your consumption in real time, wherever you are. A practical, mobile service that allows you to add top-ups and options, depending on the variations in your consumption.

- The management of your packages & your subscriptions
Need to know what's included in your or your loved ones' plan? Go to the "My lines" section to access the details of your offers.

- Your new online store
Looking for a new subscription, a more suitable plan with new equipment and bespoke options? Our online store offers a varied and personalized choice.

- Your tailor-made assistance
Thanks to the new Bouygues Telecom application, you have direct access to our assistance services and instant messaging. Misplaced phone? Mobile Assistance is there to support you. Need to drive, install or troubleshoot your Bbox? My Bbox Assistant is there to guide you.

- Permanent access to your invoices
Anywhere, anytime, they can be downloaded or viewed. And if necessary, you also have the option of paying your last bills.

- The management of your optimized WiFi
The "Manage my Bbox" space allows you to personalize your WiFi password and share it with those around you. Network control also allows you to more easily secure and control your children's internet access.

- The geolocation of your Bouygues Telecom technician
Do you have an appointment scheduled with a technician? With our geolocation service, you can follow its arrival in real time, be notified in the event of a delay, and note the quality of the intervention directly from your application.
Updated on
Feb 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
486K reviews
Roxana Stafie
January 1, 2026
it works as long you use another network. if you try to use your own giga, it rams and rams again and again. 4g, 5g, 3g there s no f ing g ! currently i m trying to use my own giga ( I have 50 in total) , my phone says it s in 4g buuuuut nothing works! it feels it s the internet from the 90 s but it definitely doesn't come with the same monthly price .
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Benjamin Chinedu AMALI
February 3, 2026
These people are extortionists, they say my subscription is 19.99 but they will end up collecting 37,89, 40, and 60 euros... they never keep to their words... I'm blocking them from accessing my account because I have told them several times that I don't need their service anymore...
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Bouygues Telecom
February 6, 2026
Bonjour, Merci d'avoir pris le temps de nous écrire. Nous sommes désolés de votre insatisfaction vis-à-vis de nos services. Pour en discuter ensemble plus en détails, nous vous proposons de contacter nos collègues du service clients soit via notre application depuis Compte soit via Messenger. Merci et bonne journée, L’équipe App
Mark Eisel
November 19, 2025
Unless you read and write french, the website and app are highly unfriendly. They give no option of seeing it in another language. In addition, it won't allow you to highlight the text so you can copy it and feed it to a translator. I'm tired of the hassle of messing with it. I'll be changing my service.
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What’s new

Cette version se concentre sur des améliorations techniques pour renforcer les performances de l'app et fluidifier la gestion de votre connexion.

Si vous l'app vous est utile, pensez à la noter 5 étoiles !

L'équipe App

App support

About the developer
BOUYGUES TELECOM
mbx_gestion_app@bouyguestelecom.fr
13 A 15 13 AVENUE DU MARECHAL JUIN 92360 MEUDON France
+33 6 67 68 86 24

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