Free

Freebox SAS

About this app

Find your Freebox and mobile subscriber accounts all in one app.

And to make things even easier, all the features of Freebox Connect are now included in the Free app!

Whether you're a Freebox or Free mobile subscriber, everything you need is right here in the app: usage tracking, managing your plans and equipment, sharing Wi-Fi via QR code, advanced parental controls, accessing your personalized support, and more... It's all here!

Are you a mobile subscriber?

- Track your usage in real time
In France and abroad, check your data usage, calls, and texts, and avoid exceeding your plan's limits.

- Order or add a line
Need a new line or add an existing plan? It's done in just a few clicks. Simple, fast, and paperless.

- Change your plan
Want more data or to switch plans? Switch between plans seamlessly, directly from the app.

- Order and install a new SIM directly from the app.

No need to go anywhere: order your new eSIM and activate it directly from the Free app. Ready to use in minutes.

- Order a new smartphone.
Order it directly from the app and take advantage of the best Free offers. Do you have a Free Flex contract? Manage it with ease.

Are you a Freebox subscriber?

- Share your Wi-Fi with one click and keep an eye on connected devices.

Invite friends to use your Wi-Fi without giving them your password and monitor who's connected for added security.

- Schedule your Wi-Fi to turn off.

Want to turn off Wi-Fi when you're away or sleeping? Schedule it in advance and stay in control of your energy consumption.

- Manage your children's profiles
Protect your children with personalized profiles: limit their screen time and block inappropriate websites.

- Manage your Free Family benefits
Are you a mobile and Freebox subscriber? Enjoy Free Family benefits on your mobile plans.

- Self-diagnosis and performance assistance
Having connection problems? The app guides you to optimize your network and place your equipment in the right location. Your Wi-Fi has never been so smooth.

- Remote control compatible with Android TV players, including Player Pop and mini 4K, for easy control of your equipment directly from the app.

Integrated keyboard for easy catalog searches, without having to select letters one by one.

Quick access widget for instant access to the remote control, without opening the app.

With the Support section, contact an advisor, schedule an appointment, access our articles, and consult installation guides in just a few clicks. For eligible Freebox subscribers, take advantage of the Free Proxi service, your local support, and chat with your dedicated team.

Discover many more features on your Free app!

Like the app? Don't hesitate to rate it 5 stars and leave us your feedback.

Ratings and reviews

Worst experience. They lie to you so that you purchase the SIM, and charge double than the offered plan price. When I complained in the store, I was informed that an English speaking person will call me in the evening and I can register my complaint, but the person calls at 8 in the morning on a weekend and doesn't speak English.

In the sea area, a new package is automatically activated, which is about 60€. Without informing the client about further actions and without receiving confirmation, of course. The operators tried to understand me in English, or keep me waiting with the promise of a call back, which they don't fulfill. After going to the service centers several times and trying to get in touch with them, I didn't receive ANY POSITIVE ANSWER to my problem.

An application that does nothing, except displaying ads. What's the angle, dudes?

What’s new

Correction d'un bug