Free

Freebox SAS

About this app

The Free application allows you to access your Mobile and Freebox Subscriber Area at any time.

View and download your invoices in one click and manage your personal information. Track your consumption in detail. Consult and manage your consumption at a glance.

Discover all the features available for your mobile Subscriber Area:
- Manage your lines
- Subscribe to a new line
- Change plan
- Change line number
- Order a new SIM or eSIM

For Freebox subscribers, enjoy many features for your Freebox Ultra, Pop, Delta or Revolution:
- Track your orders
- Access your Wi-Fi information
- Update your banking details and change payment method
- Choose the method of receiving your invoices
- Modify your personal information and data
- Stay informed with the notification center
- Buy a smart TV
- Manage parental controls

The Assistance section provides you with online solutions and Free Proxi allows you to chat with an advisor by messaging.

With Free Proxi*, experience a whole new assistance experience and:
- Chat at any time with your assigned advisors
- Use our diagnostic tool for your internet box
- Make and manage your appointments with our technicians
- Manage your options and subscriptions
- Request a change of offer

Don’t hesitate to write a review on the store!

Downloading and using Freebox My Subscriber Space is free (excluding mobile internet connection costs depending on the offer subscribed).

*Subject to eligibility.

Ratings and reviews

In the sea area, a new package is automatically activated, which is about 60€. Without informing the client about further actions and without receiving confirmation, of course. The operators tried to understand me in English, or keep me waiting with the promise of a call back, which they don't fulfill. After going to the service centers several times and trying to get in touch with them, I didn't receive ANY POSITIVE ANSWER to my problem.

Worst experience. They lie to you so that you purchase the SIM, and charge double than the offered plan price. When I complained in the store, I was informed that an English speaking person will call me in the evening and I can register my complaint, but the person calls at 8 in the morning on a weekend and doesn't speak English.

very satisfied, internet work well,very fast service and resolution for any problem.highly recommend this operator.

What’s new

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