Carte Vitale

3.7
23.4K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

The Carte Vitale app is your Carte Vitale on your smartphone: a free digital health insurance service.

It does not replace your physical Carte Vitale but is an alternative.

TO ACTIVATE YOUR CARTE VITALE APP, YOU MUST VERIFY THE FOLLOWING CONDITIONS:

- Be 16 or 18 years old depending on your health insurance plan,
- Have a valid form of identification,
- Have a compatible smartphone.

Find all the conditions for using the Carte Vitale app at www.applicartevitale.fr

ONCE ACTIVATED, YOUR CARTE VITALE APP ALLOWS YOU TO:
- Identify yourself, just like with your Carte Vitale, at your pharmacy, doctor's office, dentist's office, nurse's office, optician's office, etc.,
- View your healthcare expenses incurred with your Carte Vitale app,
- Access your information and that of your beneficiaries: Social Security number, mandatory affiliated organization, as well as other information such as your National Health Identity.

Healthcare professionals are being equipped with the app gradually.

It is therefore advisable to always keep your Carte Vitale with you.

To find out which healthcare professionals accept the app, you can consult the health directory available on the Ameli website: https://annuairesante.ameli.fr
A sign is displayed at participating healthcare professionals' offices. Feel free to show them your Carte Vitale app.

SECURITY AND PROTECTION OF YOUR DATA
- The Carte Vitale app is designed to guarantee the integrity, availability, and confidentiality of your data. Data processing complies with the GDPR.

- Your identification data is stored only on your smartphone. You can delete it at any time.

- The Carte Vitale app is accessed with double security: a password to unlock your Carte Vitale app is required in addition to your smartphone's unlock password.

The Carte Vitale app is developed by GIE SESAM Vitale, which is commissioned by the national health insurance system at the request of the Ministry of Solidarity and Health.

More information at www.applicartevitale.fr
Updated on
Feb 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
23.3K reviews
Gunter De Paepe
December 2, 2025
Refuses to accept my Belgian ID, telling me its validity date has expired although it shows clearly a validity date through 2033....Also keeps telling me i'm not connected to the internet while i am connected. Rubbish program. Have uninstalled it.
5 people found this review helpful
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GIE SESAM-Vitale
December 9, 2025
Bonjour, nous sommes désolés pour ce désagrément. Nous vous invitons à réessayer en modifiant vos conditions de connexion: passer en wifi ou en 4/5G ou essayer depuis un autre endroit. Si la difficulté persiste, merci de contacter votre organisme d’assurance maladie (www.applicartevitale.fr/assistance.html). L’équipe appli carte Vitale.
Anastasiia Romanova
November 18, 2025
Couldn't get past the step where they asked to record videos of my titre de séjour and my face because the camera didn't load. It either said "Weak connection" on 3 different networks I tried, or it just loaded infinitely Samsung Galaxy S22+ Android 15 One UI 7.0
10 people found this review helpful
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GIE SESAM-Vitale
November 18, 2025
Bonjour Anastasiia Romanova, nous sommes désolés pour le désagrément. Le service de vérification d’identité utilisant la vidéo est temporairement saturé suite aux nombreuses sollicitations. Si vous rencontrez des difficultés à cette étape, nous vous invitons à réessayer ultérieurement. L'équipe appli carte Vitale
scott griswold
February 13, 2026
EU (not French) can only register with Belgian, Spanish or Portuguese passport
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GIE SESAM-Vitale
February 13, 2026
Bonjour scott griswold, nous regrettons que vous ne puissiez pas encore utiliser l’appli carte Vitale. À l’avenir, d’autres documents d’identité seront ajoutés à la liste des pièces acceptées. Retrouvez toutes les informations sur les conditions d’accès à l’appli carte Vitale sur applicarteVitale.fr. L'équipe appli carte Vitale

What’s new

Si vous n’avez pas encore activé votre appli carte Vitale, cette nouvelle version :
- Permet d’activer l’appli carte Vitale dans toute la France avec l’ensemble des pièces d’identités autorisées à ce jour quel que soit votre régime d’assurance maladie (retrouvez toutes les conditions sur www.applicartevitale.fr)
- Offre un niveau de sécurité optimal en permettant de déverrouiller l’application avec un mot de passe à 10 caractères ou avec la biométrie.

App support

About the developer
GIE SESAM VITALE
contact-applicarteVitale@sesam-vitale.fr
5 BD MARIE ET ALEXANDRE OYON 72100 LE MANS France
+33 2 43 57 42 23

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