Gapp

Name: Gapp
Availability: InStock
Rating: 4.142857074737549 (274 reviews)
Author: TICGAL

TICGAL

4.1

274 reviews

10K+

Downloads

Everyone

About this app

A brand new GLPI Android Client, supporting versions 10 and up.
GLPI is the ITSM - ITAM open-source tool most installed in the world.
Featuring:
*View tickets in which you are the requester
*Create a new ticket
*Add followups
*Add tasks
*Add task from template
*Add solutions (by using a solution template)
*Validate solutions: Both accept and refuse
*Fill satisfaction surveys
*Techs can assign themselves to a ticket
*Use a task template

You can also:
*Upload files
*Upload camera photos

https://tic.gal/gapp

Translations:
Currently translated into 22 languages!

Please review, enhance or ask to add another language to the Localazy project: https://localazy.com/p/gapp-multiplatform

Bug reporting: https://github.com/ticgal/gapp

Updated on

Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App info and performance

Data isn’t encrypted

Data can’t be deleted

Ratings and reviews

4.1

266 reviews

Boli Var

August 27, 2023

Couldn't log in. Unable to log in to server using private CA due to 'self signed certificate in certificate chain' even though my CA is installed to the phone. update: the OS supports it, so you should support it. but, if you dont want to support it - then just say 'we dont support that' - but dont lie and make up stories that 'it poses a security risk' - because when done properly, a self-created CA used to sign certificates is MORE secure than using a public certification authority.

1 person found this review helpful

TICGAL

September 12, 2023

Thank you for your feedback. We've already been in touch via our support channel. Using a self-signed certificate is not standard and poses security risks. However, we offer Gapp White Label for custom needs like yours. Please contact us through our website form if you are interested. Sorry, we don't approach security in the same way.

Công văn nguyễn

November 9, 2024

Good app, but I dont see any notification in app after new ticket or followup, and cannot fetch all ticket, I don't know why Thanks team!

TICGAL

November 11, 2024

Thanks for your review. Push notifications are provided by an external service. If you want them you will need to purchase e White Label subscription. Regarding your tickets, check your profile, entity and filtering. Gapp is a GLPI client. it will show what API returns. Regards

Ionel-Aurelian Rau

December 4, 2020

Amazing app if you are using GLPI! I wish projects would also show up in the app, but that is not its stated purpose, but one can hope :)

19 people found this review helpful

TICGAL

December 4, 2020

Hi Ionel, Thanks for your kind review. You can expect anything from Gapp, it is just that we need to pay our bills :). Please, contact us if you wish any feature and you are willing to fund it.

What’s new

We're excited to announce the latest version of Gapp!
This update includes new features, bug fixes, and additional languages.
As always, if you encounter any issues or have any feedback, please let us know.
Thank you for using Gapp!

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