Why, why, why, WHY did you 'fix' what wasn't broken? The name is worse than silly...it makes the app next to impossible to find. NEVER change the name of something unless it is either a major improvement on the previous name, or it got married. Neither is applicable here. What was a simple request for service has turned it into a 13 step PITA. And then, it GLITCHES! So it becomes a 26 step PITA! There are two welcome improvements: it is easier to add a photograph, and it is possible to see existing problem reports. Other than that, meh.
Hamstrung app I like the idea that there is a place to report and track reports for city services. I do wonder why the app seems so badly under developed and barely functional.
The app is very easy to use. I submitted a request to fix potholes on my street on a Friday, and they were all filled by Monday morning...very impressed with the response time.
Extremely quick I got a response within a few hours. Love that the city is trying to streamline and become more efficient. Very impressed.
Good app Need a selection for tire pick up, great otherwise.
Didn't even work to submit a pothole service request! Had to go through the whole process just to not even be able to submit my request! Website won't work either!