
Julie So?
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I don't know how anyone has managed to request anything on this app or website. It makes you create an account which requires an OTP, which I never got until I started all over. But there is no pass code in the email, just a link, but it's asking for a passcode. Now I click the link, says my account is active and I can sign in, but when I try to sign in, it says I still need to verify my account. Started over. Says wrong password even tho I know it's right. Forgot password link. No email. Quit
10 people found this review helpful

Candace 66
Request categories have disappeared. For example, there's no longer a way to submit a request for street light maintenance. But there's still a category to report Covid-19 violations at a business, SMH. As for trying to get help, the "email us" link in the app doesn't work. The "resource center" is generic and out-of-date. I suppose I can try to figure out who to call at Clark County, but I suspect no one there will know what's going on with the app.
3 people found this review helpful