2.7
143 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above
Updated on
Aug 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted
2.7
143 reviews
A Google user
June 12, 2019
Good idea but poorly executed. The app states it is beta and it certainly shows. The initial setup was quite painful. I almost uninstalled it and walked away. Once the setup is complete it was throwing permission errors which so many others have complained about. But all and all it seems to do what it supposed to do. My last complaint. The app has no shutdown option. It hijacks the entire screen and it's nearly impossible to shut it down with a reboot of the phone. Update: I just noticed it won't save passport issue dates in the travelers information.
10 people found this review helpful
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A Google user
October 10, 2018
Doesn't seem like the app was well thought out or tested. The text describing password requirements did not correctly describe that a strong password was needed. An email with confirmation link is sent, a text with one time code is then sent, and a guid-like security code is finally sent to register the device. The text control to enter the security code is very buggy, cursor jumped all around. And finally, you gotta save the code if you ever need to register another device. Haven't tried to report in yet, but, for the time being, I am saving the call in number.
5 people found this review helpful
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A Google user
February 4, 2019
Junk! Worked great in summer and fall of 2018. now it crashes every time even after reinstalling the app. 2/4/19 update: followed directions to clear cache and reinstall. now i continually get an error message that says i need to enable location even though it is enabled on the app. can't back out of the error. un- usable.
7 people found this review helpful
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U.S. Customs and Border Protection
February 4, 2019
We sincerely apologize for the inconvenience. Please follow below steps, 1. Please make sure you are able to search for near by directions successfully on google maps 2. Please go to Device settings and select CBP ROAM app. Click FORCE STOP. Click on App Permission.For Location first make it OFF and than ON.Location should always be ON.

What's new

Bug Fixes