CBP One

U.S. Customs and Border Protection

About this app

The CBP One™ app serves as a single portal to a variety of CBP services allowing users to be quickly and conveniently directed to the features they need by answering a series of guided questions.

CBP One ™ currently has two features available, with more features being rolled out over the next year.

· The Inspection Appointment request feature allows brokers/carriers/forwarders to use their mobile device to request an inspection for perishable cargo entering the U.S. They will also be able to receive real-time status updates regarding their appointment requests, or chat with a CBP Agriculture Specialist if additional information is needed from them.

· The I-94 feature allows travelers to apply and pay for their I-94 up to seven days prior to their arrival in the U.S. at a Port of Entry (POE). CBP One™ also provides access to a digital copy of their I-94 and up to 5 years of travel history. The I-94 feature is a mobile version of the I-94 application process and information that can also be found on the I-94 website at https://i94.cbp.dhs.gov/I94/#/home.

Features rolled out over the next year will benefit Small Vessel Operators, Bus Operators, Aircraft Operators, Seaplane Pilots, commercial truck drivers and Commercial Vessel Operators.

CBP One™ I-94 is available nationwide. However, the ability to make appointments for perishable cargo is available at participating Ports of Entry (POE) only, please contact your POE for more information.

Ratings and reviews

(Urgent) When trying to Request Advance Travel Authorization, it scans the passport number, but it shows an error message when trying to take a photo for the identity verification. Please, many Cubans and others are failing to complete their I-134A process because of this, in Cuba almost all phones are outdated and contains old Android versions. Only the fortunate ones with modern phones will be able to finish said process. Please, I will give this app a 5 star review and change my comments.

Doesn't work yet for anything. Uninstalling for now. Tried using the Sea option for port arrival after a cruise and got the following message "Coming Soon. This feature is coming soon. Additional services will be rolled out over the next year." Also tried the Land and Air options and got the same message. Ended up having to download another app, MPC CBP (Mobile Passport Control), instead which worked.

Changing my original 2 stars to 4 stars. Not giving 5 stars because there are problems I may not know about. Using 3 to 4G I encountered and solved these problems. 1. Phone wouldn't access CBP 1 at all. Needed at least android 9 to access the app and get into login.gov. 2. Unable to transfer from login.gov to CBP. Needed android 12 to access CBP itself. So the problem seemed to be with the android version of the phone, not the app itself.

What's new

Bug fixes and enhancements