I absolutely love this app
At first it said my information was wrong, then it shows it's accepted, then the next day it says you have to wait because of the child tax credit and check back Mid to late February. Then last night i checked it the system says it was down, now today it says my information is wrong on the 12 of Feb. I never had this problem before and I've been using this app for YEARS! My tax money should not be this difficult to receive.
BS file same information for the last 10 years. Don't know why it is talking so long. They get their money right away every 2 weeks. Just give me what is owed asap.
At first nothing but now it's saying I was excepted. However anyone with kids should be looking close to or on the 27th. Alot of you must be typing in the wrong info😳
It sucks!!! I put in my information three separate times and it kept saying "Information did not match our records". I put in the correct social, filing status, and state amount 3 times. It is useless.
not sure if anyone else is having this problem.... but i e-filed through hr block and signed up for direct deposit and when app said return accepted and approved it said refund will be "mailed" march 2-30... I signed up for direct deposit with hr blocks emerald card. idk if it means the same to them; will be "mailed" or will be "direct deposited" but I filed on 2-12 so not knowing where it's at or what's going on is upsetting ..
I'm having the same problem I see others have, with it saying Im entering the wrong information when I know for sure I'm not. Frustrating! And for those who think this is happening because we're doing it wrong, no. Ive used this app for years and I know exactly how to use it. Its literally just not working for some reason!
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