Submit a request and report non-emergency issues about Nashville and Davidson County government services quickly and easily in a single location even if you're not sure which department to contact.
hubNashville is a comprehensive customer service center that connects residents and visitors of Nashville and Davidson County to trained representatives who route their non-emergency requests appropriately. Users of hubNashville can ask questions, report issues, or share feedback online or via telephone by dialing 3-1-1.
The hubNashville app connects you to the online request form where you can select from a wide variety of the most common requests. hubNashville helps you answer questions such as:
- What day is my trash collected?
- How do I get my brush picked up?
- Where can I take my recycling, and what items can be recycled?
- How can I report illegal dumping, overgrowth, or potholes?
- Who can I contact to learn more about events happening near me?
In addition, the hubNashville app allows you to attach photos and location details for reported issues.
hubNashville currently handles requests made to the Mayor's Office, the Metro Council Office, Public Works, Codes, and Metro Water Services' Stormwater division. More departments and agencies are coming soon. Users who create an account with the hubNashville app or log in to an existing account created through the online portal can get updates on their existing requests.