COVIDWISE

3.3
1.96K reviews
500K+
Downloads
Content rating
Everyone
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About this app

COVIDWISE is the official COVID-19 exposure notification app for the Commonwealth of Virginia’s Department of Health (VDH). The app was developed in partnership with SpringML using a Bluetooth Low Energy (BLE) API framework created through a unique collaboration between Apple and Google.

Your personal use of COVIDWISE will significantly help inform Virginians suspected of having been within close proximity to someone with a positive COVID-19 diagnosis. When you download COVIDWISE, you are doing your part to efficiently and effectively help your community stay ahead of any potential resurgent trends in cases. This is vitally important as the business sector, healthcare industry, K-12 schools, institutions of higher education, religious organizations, sporting/recreation activities, and others rely on appropriate interventions to ensure the health of our communities and maintain economic viability.

How COVIDWISE Works:
If someone reports to the app that they tested positive, the signals from their app will search for other app users who shared that signal. The BLE signals are date-stamped and the app estimates how close the two devices were based on signal strength. If the timeframe was at least 15 minutes and the estimated distance was within six feet, then the other user receives a notification of a possible exposure. No names! No location!

The BLE framework within COVIDWISE will run in the background, even if the exposure notification app is closed. It will not drain the device battery at a rate that would occur with other apps that use normal Bluetooth and/or are open and running constantly.

How COVIDWISE Protects Your Privacy:
VDH takes your privacy and confidentiality very seriously. This is why we chose to use the Apple and Google BLE framework. No personal data or location tracking occurs within this app. In fact, there is no need for VDH to know where or who you are for COVIDWISE to work. If you are close enough to another app user, the BLE technology will share signals with that user.

Laboratory results for all persons who test positive for COVID-19 are sent to VDH. This is not associated with the app. Our staff follows up with persons reported as positive, based on information provided within the laboratory report.

Anonymously Share Positive Test Results With COVIDWISE:
When VDH receives any positive COVID-19 lab result registered with a valid mobile phone number, we will automatically send a text message to that individual, which provides rapid notification and encourages them to stay home and away from other people. The text also lets individuals who have tested positive know they may retrieve an 8-digit verification code from the COVIDWISE Verification Portal at https://apps.vdh.virginia.gov/CWP. You must enter your last name, date of birth, and the phone number that matches the information from your registered COVID-19 test to verify your positive result.

You may use that 8-digit verification code in order to anonymously report a positive result to the app. This prevents people from falsely reporting positive results, which could generate false exposure notifications. VDH wants all app users to feel confident that when a possible COVID-19 exposure is received via the app, that it is a real event.

If you have the current Apple or Google operating system installed on your device, you may have noticed that Exposure Notifications are now included. Apple and Google will delete the exposure notification service tools from their respective operating systems once the pandemic reaches a point that public health no longer requires the use of this technology.

Thank you for downloading COVIDWISE! Together, we can protect our family, friends, neighbors, and colleagues, and keep Virginia moving forward!
Updated on
Jun 30, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.3
1.96K reviews
Melanie Seibert
October 2, 2020
I appreciate the efforts to curb the spread of Covid. However when I turned off my phone's location, I received a notification from Google's Exposure Notifications framework that I needed to enable location in order for the app to work. What??? Covidwise says that "No personal data or location tracking occurs within this app." I've since learned that while the app itself doesn't ask for location, Google's Exposure Notification framework (used by the app) obtains location data by using Bluetooth. This is very confusing. Please work out the kinks in messaging this. Otherwise it looks like the app is trying to do something sneaky (trying to gather and store my location data without telling me).
789 people found this review helpful
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VDH
October 6, 2020
Thank you for your feedback. The Location Services on Android devices are required to enable the Bluetooth functionality the app requires, even if the app does not use location itself. See Google's blog post entitled “Education and privacy protections” at https://blog.google/inside-google/company-announcements/update-exposure-notifications
Jon Praed
April 4, 2021
Terrible app. Hasn't checked for exposures since Feb 14 (apr 3 now). And I've never had an exposure notification. And why are no stats being released as to how many notifications have been sent, how many tokens exchanged, etc. to allow us to see where we fall in the mix. I could be all alone on the moon and the app would behave identically to my experience so far.
98 people found this review helpful
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VDH
April 6, 2021
Thank you for your feedback. Please contact us at covidwise@vdh.virginia.gov so we can further look into this issue with you.
Adam Carpenter
April 22, 2021
Unfortunately something is clearly wrong with this app. It worked perfectly until sometime in January or February. Now it will check for exposures for a while and then just stop. When I just checked, it had not checked for exposures for weeks. Reinstalling works but then it happens again a few weeks later. I see many other similar reports.
75 people found this review helpful
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VDH
April 28, 2021
Thank you for your feedback. Please visit our COVIDWISE FAQs, https://www.vdh.virginia.gov/covidwise/frequently-asked-questions/. This issue is addressed under the Android Issues section. If you continue to experience issues or have additional questions, please contact us at covidwise@vdh.virginia.gov

What's new

Add your phone to the COVID fight! Download the free COVIDWISE app to help Virginia stop COVID-19.