My COSMOTE

4.1
260K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My COSMOTE has been renewed!

New design, new functionalities, easy organization and direct management of your connections. An application to find everything you are looking for and are interested in!

Your connections

Easy and direct navigation in the application, with the possibility of adding all your products for immediate updates and multiple options to manage them. Checking all your balances at a glance, analysis of available Voice minutes, MB, SMS, and activation of services and packages based on your needs. Update on the issue of your account, pay quickly and easily with full access to your account and payment history. New ability to remind you of your account, at the moment you want, so you're always in control.

He discovered

Offers, articles, suggestions, collaborations, anything interesting you can find here, with constantly updated content and suggestions that are sure to interest you!

Shop

Packages, services, new programs and offers for each of your connections - mobile, landline and TV. In addition, you can get COSMOTE TV, to enjoy your favorite program, when you want, without any commitment

For You

In detail all the DEALS for YOU offers with the possibility of obtaining a code immediately, the telecommunications reward gifts and exclusive partner coupons. History of redemptions, as well as an overall picture of the money you have saved!

Aid

Support, information materials and information for anything you need. You can choose from the suggested categories, type in the search field what you are interested in finding as well as chat with the personal assistant 24/7
Updated on
Jan 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
4.1
260K reviews
Casey Cresswell
December 22, 2022
Not only is this App horrible. (Like not excepting certain cards) - Cosmote does not allow you to pay over the phone. And if they double charge you it can take 4+ weeks to get it returned. I have spoken to... literally...8 or 9 people and 2 in store. Everyone has a different story. If you call - select English - someone who does not know English says "call you back"
6 people found this review helpful
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COSMOTE GREECE
December 22, 2022
Good evening Casey, thank you very much for your comment. We are very sorry for the unpleasant experience you had. Would you like to tell us more about the issue you're having so we can help you? Best regards, Olga
P C
December 7, 2022
EDIT 2: Both issues described bellow appear to have been solved for now. I remain guardedly cautious but have upped my score and will return. EDIT: App refuses to let me sign in when using VPN. Also I am unable to pay through the app which I could do before so I have to pay a bank commission every month for both landline and mobile bill payments.
2 people found this review helpful
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COSMOTE GREECE
November 15, 2022
Good evening @P C, We are sorry for the experience you had with your connection. Make sure you have the latest version of the app and try logging in with 4G in case there was a temporary network failure. If the issue persists, send us an email at playstoresupport.GRC02@cosmote.gr so we can see together what's going on. At your disposal, Eleftheria.
Alan Lyons
December 24, 2022
Please provide an English version. There are now a lot of English speaking COSMOTE customers in Greece now. App would be easier to follow if there were an English version 18/09/2022 Following the Latest App update: Still no English version, the English version has been "coming" for years now. When is there going to be an English option? Update: App updated again, still no English option. Maybe in 2023?
17 people found this review helpful
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COSMOTE GREECE
September 18, 2022
Hello Alan Lyons, we appreciate that you're communicationg with us. Thank you so much for your suggestion. Since our non-native audience has expanded so much, we have taken great effort recently to bring this option to you. Hope it will not take too long to have it available. Best regards, Anagnostis

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