Mixdesk - Customer Support

Name: Mixdesk - Customer Support
Availability: InStock
Author: mixdesk

mixdesk

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About this app

Mixdesk is an AI-powered customer engagement platform for sales, support and ecommerce teams. Use the Android app to stay connected to customer conversations when you are away from your desk.

One workspace for customer messages
The Mixdesk platform brings connected WhatsApp, Facebook Messenger, Instagram, LINE, Telegram, website live chat and email conversations into a shared inbox. Help your team follow up without switching between separate inboxes.

Support across languages
Message translation helps your team understand questions and reply in your customers’ languages, from product inquiries to after-sales support.

AI and people working together
Configure the Mixdesk AI Agent with your business knowledge to answer common questions. Use automation to route conversations that need human attention, so your team can continue with context. Shared customer information, conversation history and assignment tools support teamwork.

Getting started
Sign in with your Mixdesk account. Set up channels, AI Agents and automation in the web workspace. Available features depend on your permissions, connected channels, plan and app version. Mobile and web features may differ.

Learn more: mixdesk.com
Help: mixdesk.com/help/en/

Manage customer conversations across channels with AI and multilingual support.

Updated on

Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.