19.7K reviews
Content rating
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About this app

HSBC HK Mobile Banking app (HSBC HK App)

Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:

• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);

• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;

• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily

• Check your account balance, credit card balance, insurance policies and MPF at a glance;

• Review your investment performance and swiftly manage your transactions in one place;

• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.

‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.

Get started with HSBC HK App now. One touch, you’re in!

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.

This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.
The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.

If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. The amount of HSBC HK’s paid up capital and reserves exceeds HK$ 100,000,000,000.00 as of October 15, 2018.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.
Updated on
Jul 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted
19.7K reviews
Martin Brown
July 24, 2022
Every single time they update the app, my fingerprint fails to work so I have to use the mobile security password, but I never remember it as it's one of those weird ones with special rules which don't match usual passwords (or it doesn't not include caps or special characters or something). So I end up having to call and go through the entire procedure again. And if I don't manually, the system recognises a password I used maybe 2-3 years ago. This is poor. Should I write down the password?
17 people found this review helpful
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M Tong
July 4, 2022
App is getting slower and slower with each upgrade, and recent upgrade is very unstable. It keeps crashing by itself just after login so I am unable to get any transaction done on the app. The instability worries me, and I am moving money out to other banks to ensure I'm not stuck when I need to use money and the app is not working.
20 people found this review helpful
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satyam shrivastava
July 23, 2022
more and more slow after each update, each update size is almost 80mb, whats wrong guys. Keep it simple and user friendly. Its highly disapponting, app does not work without update and lots of issues while updating the app. Stop doing this please again and again. Sometime an urgent transaction get stuck which is a big service issue.
2 people found this review helpful
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What's new

Activate credit card in just a few taps on the HSBC HK App — no need to call in anymore. With our handy new feature on the HSBC HK App, just select the credit card you want to activate and follow the instructions to complete activation. Apply, activate, view card spending info & pay your credit card bills on a single app—it’s that easy!

To borrow or not to borrow? Borrow only if you can repay!