HKC SecureComm2

HKC Security Ltd

About this app

The HKC SecureComm2 app enables users to easily manage their alarm systems from any location. Receive alert notifications directly to your phone, track alarm events via a detailed log history and depending on your alarm panel, control your gates, lights and heating via the app.

Complete control
With the SecureComm2 app you can remotely arm, unset or partset your alarm system. Plus the audible announcement will confirm when your alarm has been set or unset.

Updated design
A brand new design layout and great new features provide an enhanced user experience.

Biometric login
With the new biometric login feature users can set up face or fingerprint ID meaning there’s no need to enter your user code every time.

Log History
Up to 100 log events are available within the app and users can now filter these events by date, set/unset or alarm event.

Ratings and reviews

Absolutely Rubbish. Always connection fault problems. £70 a year to the installer for the privilege of using it. Their excuse is WiFi card locking up and to get a Cellular/ WiFi one at additional install cost and additional yearly cost. 500mbps internet here and approx 5mtrs from modem. Wont be renewing next year, waste of time and money. Not fit for purpose. It's literally that bad it's almost a scam.

As reported by many others, this app does not work at all reliably! Most times, I get a connection error. I note HKC's response to these other posts that the old app will continue to work while they fix the technical issues with the new one, so I reinstalled it. That is also now giving me the same connection error (which it did not do before). Most unhappy!!

New app is slower and feels more clunky (eg keyboard that doesn't even appear unprompted, then takes ages to appear) and now my phone is telling me about each set and unset twice. Not an improvement by any stretch of the imagination. Part 2: app now randomly failing to connect and telling me my internet connection isn't good enough, but after 2 or 3 attempts it works. I have removed another star for this as it's becoming a bit annoying.

What’s new

What's New:
• Improved error messages for better clarity
• UI/UX improvements for a smoother experience
• General performance upgrades and bug fixes