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We get rentals about 6x/yr & I've been using this app regularly for approx 5+ yrs. Overall, I'm very happy with it. No matter how I compare rates, I always find rates cheaper here, than the private club rates. I've had no problems with reservations & find the ability to make & cancel reservations on the fly, w/o credit cards, very convenient!! A few suggestions: 1) It'd be useful, to be able to search for a new competitive rate, w/o losing my original reservation. If a better rate's found, then I could keep the new reservation & cancel the old. Once, rates were fluctuating significantly. I canceled my original reservation, but during the half hr I was searching, both the better rate & my original rate disappeared, & I ended up $300 more than my original reservation. Now, I use different phones/accts to do competitive searches. 2) Usually, I only see my last reservation, & often many are missing. I wish the app did better tracking of consumers, as opposed to agencies, & displayed all the past rentals & destinations. Certain trips I enjoyed better with different cars, but I don't always recall the make & model. 3) I don't understand why the rates differ, depending on the city of orgin, but it's frustrating & time consuming. I can enter Reseda, Burbank & Beverly Hills, & even though the identical agencies pop up, depending on the city I type in, the rates vary significantly - once by 50%, when comparing a 3 wk rental for a large SUV. It varied $300-750, which is worth comparison shopping & driving a distance. Shockingly, B.Hills was half the rate of the SF Valley. On 1 wk trips, I don't bother, but for longer trips, it's definitely worthwhile. Ty.
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