Don't provide your payment info. Asked to have my card removed as there is NO button or box to do so yourself. Support responds with "Request submitted, we'll let you know when your credit card was removed." Are you kidding me? Besides, the attempt to use the app for the transaction failed on the service end. But once we used a different method (Square ) same card went through no issues.
App has potential but is lacking in many basic features that one would expect. For example, as a client, the app keeps no account history of past jobs. After I've paid for the job, it simply disappears. There is no ability to leave a message or special instructions for the service provider such as a door or gate code. Also, after a service has been scheduled, there is no way to reschedule it or even cancel it. Those are just the basics... What about the ability to see photos of the work prior to authorizing payment and a rating? I could go on and on, but I have my doubts that anyone actually reads these reviews!
I was invited by an appliance repair company to download this app but I have tried 3 times to sign up and each time I get an error message. Massive fail.
This company has piss-poor customer service!
Lance was professional and courteous. He completed the job in a thoroughly satisfactory manner. Thank U
Im a pro trying to sign up.You dont give any information on that and try to send you a message no luck.Wish you guys creating these apps would be more organized.Very aggravate o well goodbye
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