
Daniel Morales
After the latest update, the app became unusable. Every time I enter my PIN, it only displays an error message and I cannot access my account. The only feature that still works is push notifications. Customer support's only solution was to uninstall the app and reactivate it, even though uninstalling would also remove the only remaining functionality. As a Royal Blue customer, I expected much better support, especially while traveling abroad. Very disappointing experience.
15 people found this review helpful

Katarina
Today I am getting a message that there is some error when I try to enter my pin. Also, there is a message at the top of aplication that new version of aplication is available for download,however,when I click on the link,there is no update available. I also tried to call NLB's call center, but the call automaticlly ends before it even starts ringing. So basicly there is no way to use the aplication at the moment or to contact anyone for support.
13 people found this review helpful

Goran Zivanovic
After upgrading to the latest version, (July 2026) this app stopped working for my simple payments. After filing and submitting a request to pay say utility bill, I was instructed by app I'll get a link for approval, but nothing comes up on my phone. I called their HD but they were unable to resolve the issue and suggested I to talk to my S26 phone manufacturer (Samsung)???!!
5 people found this review helpful