GKP Čakom

ČAKOM je aplikacija razvijena u cilju poboljšanja kvalitete zbrinjavanja otpada u gradovima i općinama. Aplikacija omogućuje korisnicima usluge izrani komunikaciju s poduzećem i njegovim odjelima. Aplikacija je dio SMART sustava (Pametan grad i općina) te omogućuje automatizirano obavještavanje korisnika o rasporedu odvoza otpada u njihovim mjestima i ulicama, jednostavno slanje kupona za zbrinjavanje krupnog otpada te korisnicima pruža mogućnost automatsko zaprimanja obavijesti, dan ranije, o terminima odvoza raznih vrsta otpada.
Sustav daje podršku selektivno zbrinjavanje otpada (miješani otpad, bio otpad, krupni otpad ) te praćenje raznih parametara zbrinjavanja koji mogu pomoći na učinkovito zbrinjavanje otpada i uštedu u radu komunalnog poduzeća.
Aplikacija i IT sustav dizajniran je na način da se prilagođava strukturi i načinu rada komunalnog poduzeća te na taj način pogodan je za implementaciju na području cijele R. Hrvatske.
Mobilna aplikacija omogućuje sljedeće:
1. Slanje pitanja i prigovora prema poduzeću koje pruža uslugu zbrinjavanja otpada
2. Slanje i zaprimanje raznih dokumenata između poduzeća i korisnika usluga
3. Slanje kupona za odvoz krupnog otpada, reciklažnog dvorišta, vreća za otpad
4. Automatsko obavještavanje korisnika usluga o rasporedu odvoza otpada,
5. Informiranje korisnika usluga o statusu kupona za odvoz otpada te termin odvoza,
6. Analizu podataka vezano za zbrinjavanje otpada za potrebe optimizacije rada poduzeća
7. Automatsko generiranje raznih informacije o navikama korisnika usluga i dinamici odvoza u pojedinim dijelovima grada ili općina,
8. Pregled dokumenata poduzeća i kontakt telefona za pristup pojedinim službama poduzeća

ČAKOM application was developed in order to improve the quality of waste disposal in cities and municipalities. The application allows service users to communicate directly with the company and its departments. The application is part of the SMART system (Smart City and Municipality) and enables automated notification of users about the schedule of waste collection in their places and streets, easy sending of coupons for bulky waste disposal and provides users with the ability to automatically receive notifications, the day before, about various waste collection times. .
The system provides support for selective waste disposal (mixed waste, bio-waste, bulky waste) and monitoring of various disposal parameters that can help to efficiently dispose of waste and save on the operation of the utility company.
The application and IT system is designed in a way that adapts to the structure and mode of operation of the utility company and thus is suitable for implementation throughout the Republic of Croatia.
The mobile application allows the following:
1. Sending questions and complaints to the company that provides the waste disposal service
2. Sending and receiving various documents between the company and service users
3. Sending coupons for bulky waste collection, recycling yard, waste bags
4. Automatic notification of service users on the schedule of waste collection,
5. Informing service users about the status of the waste collection coupon and the date of collection,
6. Analysis of data related to waste disposal for the needs of optimizing the work of the company
7. Automatic generation of various information on the habits of service users and the dynamics of transport in certain parts of the city or municipality,
8. Review of company documents and contact telephone number for access to individual company services