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Used this app and service for over a year. at some point they quit accepting prepaid cisa debit. But did accept Subway giftcards. All was well, until the quit accepting Subway giftcards. contacted cust. service and for the first time in a year, I wasn't contacted back in the normal 48hrs. In fact instead of answering my question, they closed my ticket and closed my account. Well if they don't need my money, I don't need their service. thank you for nothing. Pls note, service is located in HK.
46 people found this review helpful
Load of junk with zero support, app won't work and support is "please follow instructions".... Yeah, I never thought of that, it used to work. Rubbish servers, no Android support any more, I'm out of here, no way I'm renewing for another year.
3 people found this review helpful
Dear VPN.ht, I just subscribed and my login details does not work on the android app. I have tried on the website and I can login. I want to use VPN on my phone, if I can't get into my account and use it, what is the point of paying for the service. I'm using a Samsung Note 8, please fix it into the next following days or I will be forced to ask for a refund and will be the end of me using this service. Thanks.
53 people found this review helpful