Vonatinfó

MÁV Szolgáltató Központ Zrt.

About this app

Vonatinfó – official journey planner for train travels within Hungary.

The application of the MAV-START Co. is useful for planning train travel, and the tickets can also be purchased within the application. Vonatinfó app knows everything about the trains: after setting the date of travel, departure and destination station and available discounts it helps you choosing the best journey. It also provides information about the stations, changing trains; displays price of the set journey; indicates trains with obligatory surcharge. Tickets can be placed in the basket with one tap, and can be paid with credit card. Purchase settings and data can be saved that makes future purchases even smoother. Vonatinfó enables tracing the trains real-time on the map easily. Unique function of the app is the real-time chat with fellow passengers on the same train.

Ratings and reviews

User experience could be a lot better. [Update and reduction in rating] Today I purchased a ticket before getting on the train. The payment was accepted and the ticket was downloaded into the app. Between the time I bought the ticket and the time I needed to present the ticket to the conductor, about an hour, the app shut down by itself. When I tried to open the app on the train, it stalled because I was in a dead zone, no data service available. I was unable to present my ticket, and had to ask the conductor to give me more time to get it working. The app finally opened, but then stalled again trying to open my already purchased ticket. It seems this app cannot work offline, even if it already has a valid ticket stored. This is just nuts, as my commuter train (S71) goes through a couple of lengthy dead zones, and the Wi-Fi on these trains hasn't worked in many months. One could easily believe this app was designed by some bureaucrat from the former Soviet Union. There are just so many things wrong with it. Even before this, on another occasion last week, the app stalled while trying to download the ticket, and could not recover. I had to close the app and restart. The ticket I had already purchased never downloaded, but the fare was paid. I had to buy another ticket.

App is ok, but the services behind a worse than the bare minimum. Out of 11 journey only 4 completed without any problems. Why the app sucks? I just bought a ticket for the family and missed the connection. The tickets (seats) can't be refunded at the cachier as it was purchased via the app and the app refuses it as we already started the trip. This is a kind of stealing that I consider criminal. I can't get a refund for something that I couldn't use. This was the last time they robbed me.

Installed it but it came in Hungarian and I could not find any apparent option to set it in English. So, it is totally useless to me and uninstalled it promptly. Thank you for your reply, but still one star. The language setting should be immediately visible and it should be intuitive AND BILINGUAL if you want it to be useful. You should come up with a new. improved and intuitive app because this one is pretty compromised.

What's new

Minor fixes