Vonatinfó

MÁV Szolgáltató Központ Zrt.

About this app

Vonatinfó – official journey planner for train travels within Hungary.

The application of the MAV-START Co. is useful for planning train travel, and the tickets can also be purchased within the application. Vonatinfó app knows everything about the trains: after setting the date of travel, departure and destination station and available discounts it helps you choosing the best journey. It also provides information about the stations, changing trains; displays price of the set journey; indicates trains with obligatory surcharge. Tickets can be placed in the basket with one tap, and can be paid with credit card. Purchase settings and data can be saved that makes future purchases even smoother. Vonatinfó enables tracing the trains real-time on the map easily. Unique function of the app is the real-time chat with fellow passengers on the same train.

Ratings and reviews

The app won't stay logged in for more than one day, requiring meticulous planning in order to use it to present your ticket, if there is a dead zone without internet, logging in is impossible, and the app cannot display even downloaded tickets then. For downloaded tickets, it will not show the itinerary, making it necessary to check your email or check on other sites like oebb. The ticket purchasing function is also worse than the website, sometimes not even finding the same offers.

User experience could be a lot better. [Update and reduction in rating] Today I purchased a ticket before getting on the train. The payment was accepted and the ticket was downloaded into the app. Between the time I bought the ticket and the time I needed to present the ticket to the conductor, about an hour, the app shut down by itself. When I tried to open the app on the train, it stalled because I was in a dead zone, no data service available. I was unable to present my ticket, and had to ask the conductor to give me more time to get it working. The app finally opened, but then stalled again trying to open my already purchased ticket. It seems this app cannot work offline, even if it already has a valid ticket stored. This is just nuts, as my commuter train (S71) goes through a couple of lengthy dead zones, and the Wi-Fi on these trains hasn't worked in many months. One could easily believe this app was designed by some bureaucrat from the former Soviet Union. There are just so many things wrong with it. Even before this, on another occasion last week, the app stalled while trying to download the ticket, and could not recover. I had to close the app and restart. The ticket I had already purchased never downloaded, but the fare was paid. I had to buy another ticket.

On the website you get constant errors, absolutely chaotic layout that is near impossible to navigate. You can literally spend money for a ticket and not be able to get on the actual bus because you need to buy a seperate ticket for an actual space which is a hassle. Payments not going through, slow and bugged out. The app is even worse, even harder to navigate and even more bugged out. Update: it's even worse now the app is constantly crashing, can't open my tickets or print them whatsoever.