
Mark Daynes
Easy to use. You can change from Hungarian to English on first page. With scanning you should do both pages of passport with one scan. Hold steady then wait for the tick! I was dubious about site after reading some poor reviews on here but I found process easy. Good site!
1 person found this review helpful
Fejlesztők
February 24, 2026
It is important for us to provide innovative digital solutions for the tourism sector. Thank you for your feedback!

Attila Császár
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Once you started scanning your id, the X diesn't work dometimes. In this case, you can't go back, can't skip the scan, you are forced to take a pic (of whatever). You can't add a guest and upload the id photo, so you could register your friends or family, everyone is forced to install the app for no reason. Also, apparently you can't delet a registration if you made a mistake?
5 people found this review helpful
Fejlesztők
August 15, 2024
Please check that your internet connection is stable and that the latest version of VENDÉGEM accommodation software is installed. If scanning attempts are unsuccessful the guest data can be manually entered. If you have further questions please contact: turisztika@1818.hu.

Gabriela Radulova
Awful experience. I am a guest. I couldn't scan eather of my 3 IDs. Error after error. The glare was the big problem. I was mostly frustrated with the missing options for entering personal data. Only scanning... no option to enter manually, no option taking a photo, no option to scan it with NFC. Only the property could enter personal data manually, but what if I don't want to send my ID to some stranger in another contry? Please, make it user friendly.
10 people found this review helpful
If you experience any malfunction, please contact our customer service at turisztika@1818.hu or 06 1 550 1855, available 0-24 hours. In case of a written report, we recommend that you attach a screenshot of the phenomenon, with an accurate error message, in order to speed up the troubleshooting.