PatientPORTAL by InteliChart

2.9
340 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

With PatientPORTAL, you can:

- Stay in touch with your provider using secure messaging
- Easily manage dependent accounts
- View lab results, details, and history
- View upcoming appointments
- Manage your account profile

To use the PatientPORTAL App you will need an account PIN, which you should have received from your provider. If you need assistance with your account PIN or require support for the App, please contact your healthcare provider directly.
Updated on
May 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted
2.9
340 reviews
Melissa Settlemyre
April 19, 2022
The app is ok for viewing labs, msgs & appts. When trying to request a prescription refill, the message that appears is larger than the screen & you can't scroll down to see what is at the end. I assume that's where you actually submit your request. The email feature is useless in that you can't reply to messages and have to select from the drop down list of every provider, which may not include who you are responding to. On site, they ask you to send all requests via the app. Not helpful.
10 people found this review helpful
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Kendall Johnson
July 30, 2021
This app sucks. It won't let you reply to messages from the practice. It makes you select from a drop down menu of recipients instead of populating the recipient line with the person you are replying to. The drop down list only has doctors listed so you can't reply to office staff. You have to log in on a computer. Appointment requests are rarely successful and not even acknowledged most of the time. Requesting from a computer works better. What is the point of the app if it doesn't work?
30 people found this review helpful
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A Google user
October 12, 2018
It's good, but it needs work. I haven't discovered much of the features, but I do know that the appointments section never shows ANY appointments past or present. Yet, I can use the web portal, and at least my upcoming appointments show up. And the messages doesn't always show anything, and when I want to send a message, it won't do it. I have to always use the web portal in lieu of the app. So, again, it needs work. Great layout, though.
12 people found this review helpful
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InteliChart
February 11, 2020
Hi Jeffrey. Thanks for your detailed review! We apologize that the messaging and appointment features are not working properly for you. We are always working to improve our app, so your feedback is valuable to us. If you have any other details to add, please e-mail us at mobileapp@intelichart.com. Thanks so much!

What's new

- Minor bug fixes