PatientPORTAL by InteliChart

InteliChart

About this app

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

With PatientPORTAL, you can:

- Stay in touch with your provider using secure messaging
- Easily manage dependent accounts
- View lab results, details, and history
- View upcoming appointments
- Manage your account profile

To use the PatientPORTAL App you will need an account PIN, which you should have received from your provider. If you need assistance with your account PIN or require support for the App, please contact your healthcare provider directly.

Ratings and reviews

The app is ok for viewing labs, msgs & appts. When trying to request a prescription refill, the message that appears is larger than the screen & you can't scroll down to see what is at the end. I assume that's where you actually submit your request. The email feature is useless in that you can't reply to messages and have to select from the drop down list of every provider, which may not include who you are responding to. On site, they ask you to send all requests via the app. Not helpful.

Works, but could use tweaking. 1. Appointments are listed in no particular order. Please change to chronological order! People with multiple specialists/follow-ups need them to show chronologically to avoid missing an appt. 2. Make the messaging system easier to see - after you type several lines, it condenses to where you can no longer see what you've written. Otherwise, it functions. Just could be optimized with very little effort but with very big benefits.

This app sucks. It won't let you reply to messages from the practice. It makes you select from a drop down menu of recipients instead of populating the recipient line with the person you are replying to. The drop down list only has doctors listed so you can't reply to office staff. You have to log in on a computer. Appointment requests are rarely successful and not even acknowledged most of the time. Requesting from a computer works better. What is the point of the app if it doesn't work?

What's new

- Minor bug fixes