Currency exchange rates not properly updated in ICICI site. website showing more amount than money to India after login page. It was ok in old website time after updation new and old sites giving less rate than some other money exchanges! If there's a 10 Paisa different it will be a big difference if we transfer 5,000 AED! Keep update on the main page and after login window the same exchange rate.
The basic functionality of money transfer doesn't work. I always get an error you have crossed a daily limit of INR 0. The customer service is also hopeless. The best part I called the customer care, and they said your account is permanently blocked for LIFE time because I didn't use it for a month!!!!!! It's just brilliant. ICICI BANK should get a lifetime achievement for their customer care services.
It takes them full five business days (excluding the day you initiated the transfer) to do a transfer. Their competing websites can do a transfer within hours for better rate and less fee. They say five business days (excluding the day of transfer) to do a transfer so no matter when you do a transfer you have to wait at least 7 days to send money. And if you do the transfer on Friday then you wait for two weekends plus five days, nine days in total to transfer your money. Their app download an install every time I open it - I was forced to make one transfer using this service to initiate my ICICI NRE account so I had no choice other than using this sservice. NEVER AGAIN!
I don't understand why this app is so slow. You click a button it gets hanged for ages. Don't know how many times I have to delete and re-install this app to make one money transfer. Icici should definitely do something to fix this app.
This revised website is really frustrating and very complicated. The old website was very easy to use. I couldn't send my money using this new website so I decided to send it through western union. Please stop this and enable the old website
The application errors out in middle of transactions. Happened multiple time in past few days. Finally used Web. I feel I don't need the to clog my cell phone's resources
· Improved UI, UX
· More convenient money transfer
· Quick pay option for existing customer to repeat a transaction in just two steps
· Host of new features like fingerprint login (Android v6 and above, iOS 10 and above), PIN based login, alerts and notifications, detailed transaction tracking
IPRUTOUCH is for the investors and distributors of ICICI Prudential Mutual Fund.