IPB Help Center

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Sesuai amanat UU No14 Tahun 2008 Tentang Keterbukaan Informasi Publik (KIP), IPB sebagai badan publik memunuhi kebutuhan informasi dengan membuat Layanan Informasi Publik. Layanan Informasi Publik IPB juga disediakan untuk memudahkan publik mendapatkan informasi tentang IPB. Publik berhak mengajukan informasi publik yang dikelola oleh IPB sesuai ketentuan-ketentuan yang berlaku. IPB melayani seluruh permohonan informasi melalui Layanan Informasi Publik secara online, dan juga secara offline (datang langsung, surat elektronik, telepon, faksimile, dll).

Aplikasi help center berbasis ticket ini merupakan layanan inovasi dalam memenuhi layanan keterbukaan informasi/PPID berbasis mobile. Pemohon informas internal dapat langsung login dengan menggunakan akun IPB ID, sedangkan pemohon informasi eksternal wajib mendaftarkan diri terlebih dahulu melalui fitur Pendaftaran Akun Baru dengan mengisi data email, nama, nomor kontak, dan password. Proses selanjutnya pemohon informasi dapat mengambil tiket permohonan informasi sesuai kebutuhan. Melalui aplikasi ini pemohon informasi dapat juga mengajukan keberatan terhadap informasi publik secara online.
In accordance with the mandate of Law No.14 of 2008 concerning Openness of Public Information (KIP), IPB as a public agency fulfills the information needs by creating Public Information Services. IPB's Public Information Service is also provided to make it easier for the public to get information about IPB. The public has the right to submit public information managed by IPB in accordance with applicable regulations. IPB serves all requests for information through the Public Information Service online, as well as offline (in person, electronic mail, telephone, facsimile, etc.).

This ticket-based help center application is an innovation service in fulfilling mobile-based information disclosure / PPID services. Internal information applicants can log in directly using an IPB ID account, while external information applicants must first register through the New Account Registration feature by filling in their email data, name, contact number, and password. The next process, the information applicant can take the information request ticket as needed. Through this application, applicants for information can also object to public information online.
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What's New

Rilis awal aplikasi IPB Help Center
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Additional Information

Updated
August 18, 2020
Size
2.2M
Installs
100+
Current Version
1.0
Requires Android
4.1 and up
Content Rating
Everyone
Permissions
Offered By
Institut Pertanian Bogor
Developer
Jl. Raya Dramaga Kampus IPB Dramaga Bogor 16680 West Java, Indonesia
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