OCTO Mobile by CIMB Niaga

303K reviews
Content rating
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About this app

The new OCTO Mobile has arrived with upgraded interface, innovative features and seamless digital banking experience at the tip of your fingers.
What’s new?
1.  A sleeker user interface that allows you to browse banking needs effortlessly.   
2.  An open-app experience so you can check available features without login.
3.  Financial check-up, a simple financial management providing bird-eye details of your total assets and cash flow.
4.  In-app game! Banking shouldn’t be boring, right?
More than that, OCTO Mobile will provide you with a suite of digital banking capabilities just like having a support of a digital bank in your hands:
1. Balance inquiry and transaction history from all your CIMB Niaga accounts including savings, time deposits, Rekening Ponsel (e-Wallet), wealth and loans (credit card, mortgage, etc).
2. Complete transaction capabilities:
* Domestic and overseas transfer, including to CIMB Niaga accounts.
* Bill payment
* Top-up: airtime, internet, PLN, and e-Wallet (OVO, GOPAY, Dana, etc)
* QRIS and cardless withdrawal.
3. Apply and invest to our banking products:
* Open your first savings account with CIMB Niaga
* Additional account, FX account, time deposits, or installment savings
* Mutual fund and bond
* Insurance
4. Lifestyle: purchase your plane ticket in app (and more to come!)
5. Complete service suite: update personal information, blok/unblock credit or debit card, set limit and account visibility, biometric login, etc.
6. Exciting monthly promotions.
Ready to re-define your banking experience? DOWNLOAD now and start enjoying the new OCTO Mobile!
Important notes:
1. ONLY register your OWN mobile number to use OCTO Mobile.
2. ALWAYS keep your USER ID, PASSCODE and OCTO Mobile PIN confidential. We never ask your personal and confidential information.
3. OCTO Mobile is FREE of charge. All applicable SMS fees are directly charged by your telecommunication provider to your phone bill or deducted from your prepaid balance.
For further information & assistance, please contact 14041 or 14041@cimbniaga.co.id.

Save time and do more with OCTO Mobile!
Updated on
Nov 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

300K reviews
Hendra W
May 5, 2023
The new UI is great. I have no complaint there, I like the new confirmation page of QRIS payment, visually appealing. But like others have mentioned, the app has become really slow and sometimes even doing wire transfer is a hassle! I also found that accessing poin XTRA will kick you out. This app needs lots of bug fixes.
5 people found this review helpful
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PT. Bank CIMB Niaga, Tbk
April 21, 2023
Apakah dapat diinformasikan lebih lanjut kesulitan apa yang dialami melalui email ke 14041@cimbniaga.co.id atau dengan menghubungi Contact Center kami di 14041? Dengan begitu OCTO Mobile dapat melakukan investigasi. Terima kasih
Sorang Saragih
November 21, 2023
It always crashed everytime I opened it. I have been unistalling and reinstalling many times, but the issue remains exists. Please don't ask us to contact you to detail the issue. See the reviews before me, they all pointed out the same problem. Please fix this.
1 person found this review helpful
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PT. Bank CIMB Niaga, Tbk
November 21, 2023
We apologize for the issues you have encountered. To investigate further your problem, several additional information is required, hence kindly contact to our Contact Center 14041 or send us an email to 14041@cimbniaga.co.id. Thank you for using OCTO Mobile.
Adi Nugroho
December 5, 2023
Always stopped working whenever I tried to launch the app. Tried uninstalling and reinstalling. Still wouldn't work. Am using Samsung Note 4. All other banking apps are working just fine. Update: It's now working fine.
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PT. Bank CIMB Niaga, Tbk
December 5, 2023
Mohon maaf atas kendala yang dialami untuk menindaklanjuti pengaduan dan melakukan pengecekan, kami memerlukan informasi lebih lanjut. Mohon kesediaannya untuk menghubungi layanan 24jam Contact Center CIMB Niaga di 14041 atau melalui email 14041@cimbniaga.co.id. Terima kasih.

What's new

Don’t let the rain limits your activities. Relax, OCTO Mobile is here with you everywhere and every time.

In this version, we’ve included capability to view your Bancassurance products in My Account menu. We also included general fixing and even more performance improvements to make your transactions easier than ever.

Let’s download OCTO Mobile 3.1.09 now!