OCTO by CIMB Niaga

PT. Bank CIMB Niaga, Tbk

About this app

The new OCTO Mobile has arrived with upgraded interface, innovative features and seamless digital banking experience at the tip of your fingers.
 
What’s new?
1.  A sleeker user interface that allows you to browse banking needs effortlessly.   
2.  An open-app experience so you can check available features without login.
3.  Financial check-up, a simple financial management providing bird-eye details of your total assets and cash flow.
4.  In-app game! Banking shouldn’t be boring, right?
 
More than that, OCTO Mobile will provide you with a suite of digital banking capabilities just like having a support of a digital bank in your hands:
1. Balance inquiry and transaction history from all your CIMB Niaga accounts including savings, time deposits, Rekening Ponsel (e-Wallet), wealth and loans (credit card, mortgage, etc).
2. Complete transaction capabilities:
* Domestic and overseas transfer, including to CIMB Niaga accounts.
* Bill payment
* Top-up: airtime, internet, PLN, and e-Wallet (OVO, GOPAY, Dana, etc)
* QRIS and cardless withdrawal.
3. Apply and invest to our banking products:
* Open your first savings account with CIMB Niaga
* Additional account, FX account, time deposits, or installment savings
* Mutual fund and bond
* Insurance
4. Lifestyle: purchase your plane ticket in app (and more to come!)
5. Complete service suite: update personal information, blok/unblock credit or debit card, set limit and account visibility, biometric login, etc.
6. Exciting monthly promotions.
 
Ready to re-define your banking experience? DOWNLOAD now and start enjoying the new OCTO Mobile!
 
Important notes:
1. ONLY register your OWN mobile number to use OCTO Mobile.
2. ALWAYS keep your USER ID, PASSCODE and OCTO Mobile PIN confidential. We never ask your personal and confidential information.
3. OCTO Mobile is FREE of charge. All applicable SMS fees are directly charged by your telecommunication provider to your phone bill or deducted from your prepaid balance.
 
For further information & assistance, please contact 14041 or [e-mail].

Save time and do more with OCTO Mobile!

Ratings and reviews

Octo Mobile runs fine most of the time, but their maintenance is really frustrating. It often happens without any notice, lasts too long, and they usually do it during the day when people actually need to use the app. Why not do maintenance at midnight or during off hours like other services? Really inconvenient and unprofessional scheduling.

I had trouble first time opening saving account, no debit card showed in the app. Have been waiting as customer service told me, but nothing changed. Octo supposed to be digital friendly right? However, to solve this issue, I still need to visit CIMB branch. So disappointed, first time opening account and immediately wanna closed it. Too bad, lost 120k for minimal account deposit. JAGO is definitely much much much better.

The overall experience of the app is pretty good. However I would suggest some things to be improved. - On payment QR creation, please hide the source of account available fund value. merchant that will scan my QR (e.g., indomaret) able to see how many money i have in my account - Credit card outstanding and overall UI is confusing, the sum of settled value and pending is not clear. i cant even copy my card data - It not possible to download past transaction receipt, which sometimes needed

What’s new

Ramadan is about going home. 🏡✨

From takjil hunting to getting ready for your homecoming trip, everything can be better prepared with OCTO.

In OCTO version 3.1.82, you can now apply for new or used car financing directly through the app.

Enjoy a peaceful Ramadan, and prepare for mudik with ease~