Email boarding pass should be sent to whom doing check in not to travel agent It makes this application not really useful. We have to queu again because the boarding pass not go to the passenger doing online check in. Please citilink.. your app is newer from other but it is not easier than other.. no advantage. Pls fix it soon
Failed to book I have tried booking through this app. All stages were working fine until the payment submission. Everytime i submitted my purchase it always shows either the 'failed to book' or 'cannot send payment detail' message. It is highly inconvenient, since the purpose of this very app is to book plane ticket without having to go to the computer to do it.
All is good? No, all is not good. Check booking with this app failed. Web check in failed. There are so many complaints on this app for so many months, yet it was never getting any better. Please hire young and smart IT guy to fix your system to work properly. Learn from AirAsia!
Boarding pass via email It should have a menu for keeping boarding pass in the application. Currently boarding pass is sent to email only. And if the ticket is booked by travel agent, boarding pass is sent to travel agent's email, not directly to passenger. Very weird..
Kurang user friendly Tidak bisa ketik bandara dan memunculkan suggestion, melainkan harus scroll dan pilih. Kalau tekan back untuk ganti tanggal, maka harus ulang pencarian dr awal dengan memasukkan tanggal, bandara dan one way flight.
Fitur check-in tidak berfungsi Fitur check-in tidak berfungsi. Sudah memberi check mark pada nama, namun dianggap belum sehingga tidak bisa melanjutkan ke proses sebelahnya. Check-in via Web menunjukkan bahwa nama tsb sdh checked in, dgn nomor kursi sdh di-assign. Mohon dapat memperbaiki aplikasi demi kenyamanan pelanggan. Selain itu masukkan, belum ada program customer reward spt miles point, dkk.
- Enhance insurance feature
- Adding SSR feature in Check My Booking Menu
- Support multicurrency
- Add promo code option
- Show total price when search flight
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