2.5
42.4K reviews
Content rating
Everyone
Government
5M+
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About this app

The M-Passport application is an application that can be used by the public to apply for a new passport and change passports online. This application makes it easier for applicants in the passport making process where applicants can easily input the applicant's personal data and upload the required documents online anywhere and anytime. This application is now available for all Immigration Offices throughout Indonesia.

The following are the features of the M-Passport:

**Register From Home Only**
Applicants can easily access the application even from home! No need to queue for hours and wait at the Immigration Office.

**Convenience in Immigration Services**
Now with One account you can apply for multiple passport applications online without any limitations.

**Free to Choose Immigration Office**
Now applicants can apply for a passport at all immigration offices in Indonesia through the online M-Passport application.

**Payment Ease**
After the data is complete, the applicant can immediately make payments to continue the passport registration process.

**Free to Choose Arrival Schedule**
Applicants can choose their own arrival schedule to the intended Immigration Office according to their needs and desires.

**Change Arrival Schedule**
Now you don't have to worry anymore if you can't come to the immigration office when your passport application schedule arrives, now the applicant has the opportunity to change the arrival schedule on D-1 before the day of his arrival. So make sure to return the date of arrival yes!.



Notes:
** Obligation to come to the Immigration Office **
Applicants only need to bring the original files in accordance with the files that have been uploaded on the M-Passport application and show proof of registration to the Immigration Office contained in the M-Passport application.

--Enjoy all the conveniences in the passport application process with the "M-Passport" Application, the latest Passport Application from the Directorate General of Immigration. Immediately download it on Playstore/Appstore and install it on your device, midi friends! Because now--#make a passport easier and #register from home

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Feedback:

If you have questions or feedback, please visit the Directorate General of Immigration's website and social media accounts.
Updated on
May 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
42K reviews
Pecinta cabe rawit
May 26, 2026
What is this non-sense. Been trying to create account but failed miserably! Initially i thought maybe because of weeknd,so i tried again on monday, zero result. Tried to uninstall and install the app on Tuesday,still the issue persists. I cant create account, let alone login! The same notification shows up, "request timeout,try again later". This is useless. So,whats the solution? Can we just go to immigration office to take queue number and submit docs on same day?
3 people found this review helpful
Agun Gunardi
April 2, 2026
ok, i have to be fair. my last review was on 2022, 4 yrs later i use this app again, well, so much improvement, such as now i can choose which imigration office for further process (used to be automatically by gps) .. ans quite fast !! limiting number of client to be processed but split it into several time section is also good... keep up good work !!
101 people found this review helpful
ID App
May 1, 2026
THE WORST!!! don't think there is any other app that can top this, in terms of the worst. constant request time out when trying to make a new account and log in. why bother creating an app that's useless? Have you consider having the website as main instead of app?
5 people found this review helpful

What’s new

- Perbaikan terkait proses reschedule yang gagal keluar dari layar ketika memilih tanggal
- Perbaikan bugs
Content rating
Everyone
Shares Location
Learn more

App support

About the developer
DIREKTORAT JENDERAL IMIGRASI
adjie@imigrasi.go.id
Jl. H. R. Rasuna Said, RT.16/RW.4, Kuningan, Karet Kuningan, Kecamatan Setiabudi JAKARTA DKI Jakarta 12940 Indonesia
+62 822-4994-4949