JAKI - Jakarta Kini

4.7
12.8K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Access various official information and various community services from DKI Jakarta Provincial Government with one application, JAKI.

Through JAKI, you can access official information about Jakarta directly from Regional Apparatus Organizations (OPD) and Regional Owned Enterprises (BUMD). JAKI is also a portal for integrating various public services in Jakarta, providing a new space for reporting city problems, and the first city-based application developed by the Jakarta Smart City Management Unit.

JAKI provides various helpful features to improve the quality of Jakartans. JAKI serve you with featured categories, such as:

Reports and Emergencies
JAKI has a Citizen Report feature that helps you report various non-emergency problems in Jakarta. Incoming reports will be directly handled by the relevant department and you can monitor them on your phone. Need immediate help during an emergency? The Emergency Contact feature is ready to be your assistant. Ambulance service is also one call away if you need them.

Health
In the health sector, JAKI has Healthcare Appointment feature to make your check up more comfortable because queuing for health facilities can be done online.

Social and Economic
Want to pay your taxes or retribution in Jakarta? The Taxes feature is ready to make it easy for you. There is also a Groceries price so you can monitor the groceries prices at the nearest market.

Transportation
Want to go around Jakarta without any hassle? Just use the Public Transportation feature! Help you navigate public transit easily in Jakarta.

Public Information
Need valid news and information about Jakarta? Read News on JAKI and keep updated with official news, no hoaxes!. Finding nearby public facilities and spaces will be easier using Maps. You can also monitor the traffic jams via JAKI Maps. Oh, you have limited internet access but still want to exist while traveling in Jakarta? Don't worry, Free WiFi to the rescue!

Environment
No more worry trapped in a flood area, because at JAKI you can use the Flood Monitoring feature. You can also check the air quality around you on JAKI, in real-time!

Ready to go? JAKI #makesiteasy for you to live tranquilly in Jakarta. Let's be a Smartcitizen with JAKI!

Want to learn more about JAKI's Privacy Policy? Go to jaki.jakarta.go.id/privacy-policy/ for more.

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About Jakarta Smart City
Jakarta Smart City (JSC) is a unit under the DKI Jakarta Provincial Government's Office of Communication, Information and Statistics. Jakarta Smart City adapts the smart city concept by optimizing information and communication technology to identify, analyze, and control various kinds of data efficiently and effectively. That way, public services and sustainable development in Jakarta can be realized better.

Stay up-to-date with JAKI and Jakarta Smart City via
JAKI website: https://jaki.jakarta.go.id/
JAKI User Terms: https://jaki.jakarta.go.id/terms-and-condition/
JAKI Privacy Policy: https://jaki.jakarta.go.id/privacy-policy/
JAKI Instagram: https://www.instagram.com/jakisuperapp/
JSC Twitter: https://twitter.com/JSCLab
JSC Instagram: https://www.instagram.com/jsclab/
JSC Facebook: https://www.facebook.com/JSCLounge/
JSC website: https://smartcity.jakarta.go.id
Updated on
Jan 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
12.7K reviews
Ramona
April 15, 2022
The application didn't provide detailed information about the location of the vaccine site .. and causing many people go to the wrong location .. (e.g Pasar Kenari. There are 3 places, namely Pasar Kenari Lama / Pasar Kenari Baru / Kenari Mas). It would be very helpful if it was given additional information like specific location name, phone number and maps.
24 people found this review helpful
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Pemprov DKI Jakarta
April 18, 2022
Hi, we're so sorry for the inconvenience. Please specify the problem through our email at dki@jakarta.go.id Thank you for using JAKI. :) #TA
Putra Laskarus
May 28, 2022
Provide option to upload files like sound and/or video recordings. Not all report can be based only on camera photos. For example, there are so many cases of sound pollution that needs to be reported by listening to recordings taken, but the app doesn't provide this feature.
44 people found this review helpful
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Pemprov DKI Jakarta
May 30, 2022
Hi, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! You can also use our feature "LaporVideo" to report problems with the video. Thank You for using JAKI! #NL
Aditya Purwanto
January 18, 2023
Hi, guys. I'm having trouble changing the app into English version. I tried google but failed to come up with helpful result. I need the english version because in February I will have some students from abroad visiting and they'd like to explore the city on their own. I promise I'll give the app 5 stars if you can provide me with the how to. Thank you.
7 people found this review helpful
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Pemprov DKI Jakarta
January 19, 2023
Hi Aditya Purwanto! Eventually, JAKI is not available yet for the English version, but we will continue to strive to provide the best. Thank you for your review and thank you for using JAKI. #TA

What’s new

Hi, Smartcitizen!

With the rainy season back in full swing, it’s important to stay alert. We’ve made it easier for you to keep an eye on your surroundings with our latest Flood Monitoring feature. Get real-time, accurate updates on water levels and flood alerts directly via JAKI.

Don’t wait for the next downpour, update JAKI now!

App support

About the developer
Jakarta Smart City
jakismartcity@jakarta.go.id
8-9 JI. Medan Merdeka Selatan RT 011 RW 002 Kel. Gambir, Kec. Gambir Jakarta Pusat DKI Jakarta 10110 Indonesia
+62 813-8916-7016