Rey: Comprehensive Health App

PT VERTIKA TECHNOLOGIES NUSANTARA

About this app

Rey is a healthcare membership that provides #YourHealthSolutionForEveryCondition in one simple app. Access wellness features that help you become healthier, like steps counter and drink reminder, then consult your doctors at any time for free, as well as access your inpatient and outpatient health insurance at any hospitals you’d like.

A healthier life is never as easily accessible, nor as affordable!

As a member, use Rey’s healthcare app to care for and protect yourself and your whole family:

- Free Doctor Chats
Directly consult doctors and have online consultations when you’re sick or has just started developing symptoms. Free of charge. No duration limit for this Chat Doctor feature. Afterwards, find the solution based on your triage.

- Offline Consultation at Any Hospitals
Need to consult your doctors face-to-face? Get offline doctor consultation with GP or specialists. Access a comprehensive health insurance that covers both outpatient and inpatient care. Claim cashless at any hospitals in Indonesia without the restrictions of medical networks. Process claim without having to send documents, just take a picture and upload everything via Rey’s healthcare application!

- Use Money-making Wellness Features, Walk and Drink to Pay!
Get extra pocket money with our easy walk to pay and drink to pay app! Use our health app as your steps counter and water reminder. After reaching your daily health targets, get ReyCoin that can be redeemed into various gifts, such as phone credits and e-wallet balance.

#YourHealthSolutionForEveryCondition in one simple health app!

Products in Rey are registered and licensed by OJK. Rey has also received international certification of ISO 27001.

If you have any questions and/or feedback, feel free to contact us through WhatsApp at [phone] or e-mail us at [e-mail].

Ratings and reviews

In-app ux flow need some work. However, the customer service team (ReyCare) is the savior! They're not the most responsive, but they really understood my problem & direct me accurately and clearly. Also grateful that they're not the type to hurriedly close/conclude a chat, they only close the chat when I'm 100% done with my needs (it took >12 hours for my needs to conclude: from me asking about requesting inpatient until they reimbursed me)

bad ux flow. there is an option in menu for "rawat jalan", the button "ajukan rawat jalan" even looks very primary for user to click and use, but you cant ajukan before doing the telekonsul. so what is the main point of "ajukan rawat jalan"? what is this flow for? why user can ajukan when u technically cant do that no matter what is the reason? just to chat with your slow response customer service to tell us we should do telekonsul and end the session?

Really good insurance and application...but for reyfit,please add amazfit smartwatch too to counting step...thank you