
Fayola Justina
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I can't open the app. It was stuck on the start screen no matter how long I waited. I've cleared the cache, still didn't work. Cleared all data, also didn't work. Uninstall and reinstall, you guessed it. Nothing. Worked. Please fix this ASAP. I loved this app
7 people found this review helpful
PT Nusantara Elang Sejahtera
December 22, 2022
Hi TIX Hunter, we apologize for the inconvenience caused. Kindly please contact us through e-mail at help@tix.id, and we will provide the best solution for you. Thank you/Bagas

Vincent Tjhia
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Bad experience at TIX ID. I had loyaltix points of 109,000. Last Dec 29, 2022, I saw that only 1,000 expired and I was okay. At 1 Jan 2023, I checked all 102,000 points expired on the due date of Dec 31, 2022. Rationally, I couldn't have spent 102,000 points in 2 days. In addition, TIX ID itself rarely offers point redemption. They said previously opened points exchange in Dec 7-18, which not the same with the date's expiration. Even if there are offers several times, the quota is limited.
20 people found this review helpful
PT Nusantara Elang Sejahtera
January 6, 2023
Hi TIX Hunter, sorry for the inconvenience. Points that have been earned have an expiration date. We have announced the LoyalTIX point exchange every month via social media & app (https://promo.tix.id/LoyaltixDEC2022.html). For more details, please contact us via email at help@tix.id. Thank you/Bagas

Yussie Septiany
I was kinda sad to know that this app only use 1 payment method. Turns out I didn't buy a ticket from the app. I wish they will add more payment methods such as CC, gopay, ovo, etc. I will consider to reinstall and give 5 stars for this app if they, at least, can do that.
1 person found this review helpful
PT Nusantara Elang Sejahtera
December 14, 2022
Hi TIX Hunter, thank you for the review & suggestions, it will be used as a basis for our improvement development. Hopefully, TIX ID can be the first choice for purchasing movie tickets at your favorite cinema. If you have any other questions, you may contact us through e-mail at help@tix.id. Thank you/Bella