
Milan Divecha
Would give 0 stars if I could. Buggiest app I've ever used. After pretty much any action or a minute of use, it just stops working/crashes. Then it doesn't even work if I close and reopen. The only way to log back in is if I completely clear the app's storage off my phone. The people who made this clearly don't care at all about their product, and I hate that my gym switched over to it. I will definitely be providing feedback to my gym.
6 people found this review helpful
Sorry to hear about your poor experience with the app, Milan. We're eager to address this issue. Please email mobilefeedback@glofox.com with details of what steps you're taking within the app and the issues arising from it. Your detailed feedback is crucial for us to resolve this swiftly. Thank you for your patience and assistance.

Amy
Doesn't load properly, awkward to use, I have to tap the "buy membership" option to navigate to the class/course lists (which makes no sense). Notifications pop up but when tapped they don't link to the content of the notification, they link to the buying options/payments page. Attended courses don't count as classes for some reason, they don't show up in booking history. I genuinely hate this app and it's putting me off attending courses at the venue I'd like to use.
17 people found this review helpful
Hi Amy! To assist you better, it would be helpful if you could send screenshots or a screen recording of the problems you're encountering to mobilefeedback@glofox.com. This will allow us to investigate and address the issues more effectively. We appreciate your patience as we work towards improving your app experience.

Alex T
I recently joined a gym that uses this app and I was quite worried looking at the latest reviews. I can't fault it though, it does what it says! I can manage my profile, payment details, buy membershis and book classes from my phone whenever I want to. I like the flexibility of having an app instead of having to use a computer for my gym stuff.
3 people found this review helpful
Hi Alex! Thank you for your positive feedback! We're delighted to hear that our app meets your needs and offers the flexibility you were seeking. Thanks for choosing our app for your gym activities!