Lexi
Not a great app. Scrolling down on the classes most of the time doesn't work and it will instead scroll horizontally to another day then you have to scroll back to the day you need and then you're back at the top of the page. The filter doesn't allow more than one choice, so if I want to look up only pilates classes that are in the evening - it's not gonna happen. You're going to have to scroll down through all the other classes (and I've already said how awful the scrolling is).
Hi Lexi! We're sorry to hear about your experience. Would you be able to send us a screen recording of the horizontal scroll problem? Regarding the filters, our app does allow multiple filters, so you should be able to select the class type and evening. If you provide a screen grab of both issues at mobilefeedback@glofox.com, we can investigate!
Apex. 750
Terrible user experience.. had to reset password but your forgotten password link doesn't send the email to reset the password.... I had to click 'send new link's about 100 times to get one email... permissions are broke, I granted camera access to the app and it throws an error everytime I try to update profile pic saying that that permission wasn't granted.. fix your app!!
4 people found this review helpful
We're sorry for any trouble with the password reset, as it can sometimes take a bit longer. Could you kindly send a screenshot of the camera access error to mobilefeedback@glofox.com? We're here to work with you in resolving these issues. Thank you for your understanding and assistance.
Morganne Foster
This company only works to serve themselves. DO NOT SIGN UP for this software. The app works just fine; however, it is NOT worth the software it comes with as a business owner unless all you need is your customers to sign themselves up for classes themselves on the app and your website. All other backend software is more work than it is worth. They don't let you demo the product and they won't let you back out if you decide it won't work for you. Don't do it.
We regret hearing about your concerns. It seems they might relate more to our broader service offerings than the app functionality. We're committed to addressing and improving all aspects of our service. Please share your specific feedback at support@glofox.com. Your insights are invaluable for enhancing our services beyond the app.