Two weeks back I used Bsnl app to recharge my phone but recharge was failed. Amount was deducted from my account but it's not refunded till now.. again I tried to recharge but an error occurs and the amount was deducted.. worst bsnl app and service..
Just keeps crashing whatever I click on! Makes having this app useless. It used to work perfectly but has started crashing for the past two months when u attempt a bill pay. Please fix asap
Wastage of tax payers money. Even bsnl cannot afford to have an app as good as airtel or jio? Look at the apps of airtel and jio. Learn from them. Worst interface and functionality.
Please include absolute basic facilities like changing of plans for postpaid subscribers and broadband plans. In today's digital world it seems pretty old fashioned to go to a bsnl exchange and submit a handwritten application to change/modify data plans or postpaid plans. If other private companies can do it then why not bsnl?
I have been used this App many times for recharging mobile and for bill payment, I gave 5 stars. But yesterday I recharge my sim with stv voice call Rs 449, the bank already debit the amount, but I didn"t get any recharge from bsnl, and when I check it the App says "awaiting bank confirmation". It was the last day of validity and I lost all my balance of 40hrs talk time and the amount Rs 449. There is no any chance to complain or to enquire in this app. If it is going like that how can I recharge or pay the bill through this app in the future. My suggestion is please add some possibility to enquire when the customer face such a problem.
Trying to pay my landline bill for this month , but failed trying three times. previously I encountered no such problems. Last month also I paid the bill online. My mobile is Lenovo 6 model
Bugs Fixed For International WiFi+ Services of BSNL .
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