I ordered a product...mentioned every detail about my color and size choice...still i recieved a wrong product... i contacted customer support...i shared all the screenshots and pics they asked me to share...still i dint get any response..i emailed them...everytime i am getting the same rply...working on it and will take 48 hours...its been 5 days still i am not getting any response.. neither my money back nor product return. Total waste. My order id is 447850. And yes i have contacted and wrote to customer care also..so dont ask to write me there. Will be uninstalling this app. Uts been 4 weeks but these guys made me to suffer and wait.... they call me and ask to write some good feedbacks... but before that u need to improve ur service first..... pathetic..worst...unreliable app... will suggest never to trust on elanic.
I was unhappy with elanic, now it seems they are seriously concentrating on their customers, I got a call from them by a soft spoken young lady. And she resolved all my problems... I am very happy to know that elanic have such a helpful and kind staff, I guess they are improving and understanding their customer problems. Good keep it up. And the way that young Lady had a word with me and solved my issue I would give her 10 stars. Thanks
Its a humble request to you think about sellers. The app is just looking after buyer.. i m a reseller i buy products as per order if order is cancelled the product isn't sell anyways.. elanic is only way of my selling . The buyer cancelled my order one returned the product.. even after writing of my profile no returns and cancellation!! m suffering 5000 Rs. lose due to the app please please change your policy. If the buyer clicks buy button then y its cancelled. If its all as per pictures why its returned. I hope you take a action on this and think about your seller who are your business partner. I hope app will improve soon . I hope this wont happen again. I wanna sell here but your policy not making it sell viewing my lose.. Hope won't disappoint me again 😞😢
Its a very amazing app guys..you can use referred id 5UE3BU and you can get 100 rupees instantly without any pay.. And guys one more thing you can shopping by this app with extra discount..try once to do shopping and collect more balance in your wallet
I love elanic but my recent experience with elanic made me write this review... Not at all happy.. Customer care people made me so angry by his behaviour that i will be deleting this app soon and will not recommend to anybody now.. My product was sold under order id 403843 they accepted it and delivered to customer but due to size issue that buyer has send product back.. Now again the same product is sold under order id 446555 and now tgey failed tge order stating its damaged... Very pathetic.. The customer care not ready to listen also.. Sorry to say but you guys are looaing your potential cuatomer
I dint received product back yet which was sold on 18th march 2017 till date from Elanic. Disspointed with services. Neither i received any response on the said subject.
Major Rollout for Sellers! Now you can -
Add size and colour variants to the products you're selling on Elanic
Add product condition to your listing
Add multiple quantities to your listing so you don't miss out on sales due to stock-out!
Bugfixes and Improvements
Quikr is a free classifieds app where you can buy, sell, rent or find anything