One of the worst chains. I had to been to their cafe at Blue Ridge IT park, and wanted to make payment via Phonepe. They didn't have the internet connectivity. They asked me to come back after 5 minutes. I came back 5 minutes later. More than 15 minutes was wasted in waiting. You know only to overcharge customers but you don't have the basic infrastructure.
Highly disappointed. Installed d app in my new mobile and it says not more than 5 devices can be connected. Its only the one time change. Also the app team is not capable enough to resolve such issues. So useless it is.
Pathetic app and horrible customer service. The app barcode will not be readable at any outlet and even if it is, no beans will be added. And no use of raising complaints because they neither resolve your issues nor bother to reply to your mail. I have started hating the chain itself just of the app.
App QR is not readable at the Cafe. CCD guys deny their own app and asks US to contact customer care. Apps or the offers are not our headache. If CCD is unable to coordinate, let them withdraw all apps and offers. Customer never bothers. It is your own business plan.
This new upgrade is terrible. there is an auto verification problem with the app. Doescnot allow you to get into the app. Incapable app team, not responsive at all
Same issue due to new app due to which I could not avail 70 per cashback at ccd today as this app did not open at ccd. I need 70 per cashback for today. Now app is working but non of the offers being applied....its been more than 2 weeks and these ccd ppl advertised so many offers and I did not get any beans. Even today I applied 5x offer and did not receive any beans. I regularly but coffee from Gurgaon dlf 3 petrol pump branch. Pathetic and cheats these guys are and when I write to them they ask for bills. Go and check your cctv cameras and see how many times I visit that cafe. How do you expect me to keep bills. You guys per me atlest 600 beans. To add just checked my account on app which shows that there is no transaction and luckily today I have the bill with me of 323.....u n it staff are cheats....i only do transactions on apps but all the time ur staff modem is not working or no training to the staff.....pathetic is the word.....now u r a roadside cafe....bloody cheats....
Welcome to the all new CCD App V2 upgrade!
We hope you like the new look-and-feel, and simplified QR code scanning flow.
You will now find the Offers carousel right when you open the App!
Under the hood, we made some major changes in preparation for a couple of exciting features. It will just show up one fine day!
If you’re a Lime Wallet user, you will not be able to use it via this upgrade. Please read the FAQ for more information on your balance and when you can use LIME wallet again.
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