Just because there is no 0 star option When the world is moving towards customer experience and human centered design, Indigo is sprinting in opposite direction.. what a let down.. earlier version was much better.. never had any complaints.. but this one sucks.. way to go Indigo.. low cost carrier now has a low UX/UI app.. is that the brand promise you were out to deliver? FIRE your app developer team.. jeeeezzz..
Concessionary options Would have given 5 stars if all concessionary options are available on mobile app as they are shown on website... If you can't provide such options then what is the whole purpose of creating such app, users can very well go and book through computer... Don't need an app without basic options...
Worst App ever. You can't even check prices without an account. Why do I need to have an account to check prices. It gets stuck Everytime try to do booking and say no to allow for location. Why is location mandatory when I can put in the source and destination airport myself. This is reason people still go to these vendor websites.
Worst update Most user unfriendly. No option to add a booking or check-in. Irritating prompt saying You don't have a booking. Would you like to plan a trip? Indigo has been the best airline before this silly update. Please restore the original app.
Worst app Worst update of Indigo app. Y shud I make an account login to access simple flight details like schedule n ticket availability/ rates. Why shed I remember a super complex indigo login password to access the basic flight details. I m a frequent Indigo traveller but sorry Indigo is not dat important for me dat I remember a complex password to access dis basic app.
Worst App Even I cant creat my user account after westing 3 hours time...i uninstalled immediately.. i wanted to check my pnr status only& for this little work I have to install the app. When installed the app now I can't use this ..1/2 stars
Minor bug fixes