I was trying to book my parents ticket through the app. They are entitled for armed forces discount. The fare came to 11698 inclusive of convenience fees, however when I went for payment in the visa page, I saw that 15898 was getting debited. Generally in any app or website the amount never changes from the final amount to payment gateway. This is kind of breach of trust. Very sad.
Useless app which does not let you log in with existing username and password without sending an otp to your mobile number. Email addresses exist and used as common log on method in the whole world. Wake up indigo. Ppl always don't have their mobile numbers switched on, specially when traveling. And you want ppl to receive otp on their switched off mobile number. If user has to use website,why the hell app exists in first place.
They don't take any responsibility their customer care not helpful they damaged my bag, y complaint taking as feedback worst people.
It is very convenient to use this app for bookings of flights and boarding on line on the go...I have used this app this much only...but surely will be using it in much broader way in future
Why in the world I need to login with Mobile no. and OTP every time I open the app it's really an irritating thing to do.
During finalizing payment the app crashes. It happened three times. Horrible.
. Guest users can use the App without login
. Special Fares & Discounts - Defense Promotion, Unaccompanied minor and other special fares
. Store GST info in your profile
. Simplified flight search
. Minor Bug fixes