Customer care is irresponsible and misleading. They will shove you with anything they want in the name of policy after duping in whatever way they want. Sadly domestic air travel doesn't have any options. But anything is still better this. I wish I could sue them for what they've done to me but it's useless and waste of time for me.
App not properly tested, can't modify baggage once an option has been selected. I haven't even finalized a booking but the baggage option has been frozen. I would understand if this happened after a payment has been made, but to do this while a booking is being made is strange. It's like they are afraid that we can possibly rethink and select the option of no extra baggage and thus the company loses out on revenue.
Are you aware for what this app is developed. Everytime asks for otp, everytime crashes, unexpectedly closes. Dont waste time of all users. If you cant provide reliable app then sit idle but dont give this scrap to us.
After the latest update, everytime you open the App, you need to verify with a SMS OTP ..it's Absurd. . Even Banking Apps only do have a one time SMS OTP verification after that it's opened by a password. . Please rectify in the next update
I installed this app to check in and retrive my boarding passes and I think this is the basic functionality that should work in a flight app. Unfortunately in my case it did not work after trying for multiple times. I finally fired up Chrome amd retrived my passes. This app requires some testing and could be better. Right now this is totally useless on my phone.
For flight no 6E6724, there was no announcement, no help from staff, around 32 passengers missed the flight till 6 am on 20th April 17, I am having PNR-PD3DMG. I asked to accommodate is some other flights, indigo staff told no vacancy for today, then next day he accommodated me on 6E266, when I asked for 6E557, response was like it's full, but when I checked it was available, and the behavior was very very rude, all these happened because of negligence of the indigo staffs, no co-operation from there side even not ready to listen to the passengers query :(
Easy login using mobile number & OTP
Access PNRs booked through any source (website, travel agents, OTAs, airport counter & call center)
Easy access to Add-On Services, Check-In and Flight Status
New wallet options added; PayZapp & Mobikwik
Live chat with our Customer Relations Representative
Minor bug fixes
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