Complaint I paid two water bills to phed through icici bank on 19th october 2016. In both the cases the amounts were deducted from my account. After payment there was a server error in both the cases. After checking icici payments in the app there were three receipts instead of two with the label unsuccessful.this I came to know only after two months when amounts for both the bills along with penalty and interest were included in fresh bills. Only after taking the matter with icici bank I could get a refund of money.
Very nice app A single platform to procure many utilities and services to citizen , most of utilities services are on board including private and govt. It is good to see progressing step of govt toward Digital India. Yes there are some shortcoming and issues which I hope soon be corrected and solve.
I paid electricity bill from the app. It was successful but I had these issues. 1. After payment a pop up displayed saying the receipt in pdf foem is saved in Emitrapdf folder but there was not any such folder. 2. After this i opened sso in pc browser. bit it didn't show any transaction. The app does not synchronize with the website. Please solve these issues. and make Digital India a reality not a dream.
Pathetic experience. Paid water bill three times, amount deducted each time, status was pending initially then it failed and now even due date is passed. I tried payments woth 2 different servers but still failed. Seems, like very poor synchronization. Needs a lot of work
This is a shame on Digital India, Often I paid my bills, amount deducted from my bank account but it shows error. And then I have to waste my time for writing back mail and talk to costomer care, At the end it is better to deposit on emitra kiosk rather than this app. And I mailed my issue to concerned email address,and posting this review after 12 hours till now didn't get any reply. So once again best of luck Digital India
Plz make easier to make recharge of mobile and dth ....like paytm and oxygen it's only required In recharge category otherwise it's good but too far from such services. ....
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