2.7
401 reviews
1L+
Downloads
Content rating
Everyone
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About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.
Updated on
23-Sept-2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
2.7
401 reviews
Haren Vyas
20 November 2022
It is useless app. I have been using the next biometric for last 5 years. For some reason its not working this year. Even when it worked it usually took days and hours to get through. So finally tried to use the face app. Turn-out it's even worse. The only thing I am able to do is download the app. After that nothing works. Keep getting error message saying something went wrong. Server unable to parse the update.
1 person found this review helpful
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MeitY, Government Of India
25 November 2022
Dear User, We regret for the inconvenience. Request to share with us some more details of the issue/error like request time/device etc, so that we can rectify the same. Please email us the stepwise error details at customercare@umang.gov.in or call us at 1800-11-5246 (between 10:00 AM and 6:00 PM) . Happy to assist you!
Saisha Naik
28 November 2022
I would probably give a negetive rating if I had an option. Such pathetic application. Never works. Any service you try to register says not avaible, try later. Department is experiencing load if you try to get an OTP. Just a few to name. Forget about submitting a grievance because that too will not get submitted due to improper errors. No clarity what went wrong. The developer of this app should quit thier job and seriously look out for something they are more suited to do. Very bad experience
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MeitY, Government Of India
29 November 2022
Dear User, We regret the inconvenience that you experienced. Please share your contact details with us, so that we can connect with you for better assistance or email us your contact and stepwise error details at customercare@umang.gov.in or call us at 1800-11-5246. We will try to meet your expectations. Happy to assist you!
Trinayan Bora
26 October 2022
Worse customer support ever. Today, I was chatting with a agent name Neeraj of ID number - 1702 and I wanted to raise a concern that I'm not able to submit a grievance at epfo since everytime I click submit button, it does nothing. The agent Neeraj can read all my message and still he never replied back and he ended my chat saying I never responded him. Clearly he lied and never responded. Plus there are lot of problems in this app including I never receive OTP for track claims. Worst govern app
30 people found this review helpful
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MeitY, Government Of India
27 October 2022
Dear User, We regret for the inconvenience. Please share your mobile number to investigate further. You may email us your stepwise error details at customercare@umang.gov.in. We will try to meet your expectations. Also would like to inform you, EPFO grievance issue is escalated already & team is working. Your patience will be appreciated.

What's new

1. Minor issue fixed