
A Google user
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This app is very helpful, and pretty useful to me. Although, there are a few erors caused, they are not really causing any harm. The errors can be managed, but if you need an improvement, then you could just improve in these errors. Other than that, everything is perfect. My job has become more easier with this app to know when my child's school bus is arriving. Thanks to this app!!! It is fabulous.
10 people found this review helpful
MTAP Technologies
October 6, 2018
Thanks a lot for the encouraging words.

A Google user
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Fails on its basic purpose. It doesn't work most of the time and when it did (for 2 days in past 10), it tracked the completely wrong bus. Their "Support" section of the app is blank and so is "Help" section. It looks like they have released a half-baked product and we are their testing grounds. Our Kids ARE NOT your testing grounds. We rely on your tracking to pick them up. This app causes so much confusion. Edit: Dear Safetrx team. Your support page on the page doesn't work. Neither does the "Help" section. Nor the tracking. Bus is seemingly going is another direction if it tracks at all. I am sure you have all the data available with you. The way you are responding to parents' queries shows incompetence. It has been 10+ days and your tracking is failing miserably. You haven't tested the app at all and then probably installed in the wrong bus. Advise to all the schools :- Stay away from them please. It is actually better to NOT to have them at all. At least I won't have the wrong information. I would call the attendant to find out where the kids are. Without this app, at least confusion will not be there.
1 person found this review helpful
MTAP Technologies
June 21, 2019
Hi Vaibhav,
Please accept our sincere apologies. Please share us the school name and 10 digit registered mobile number on the ‘Support’ section in the App. We will have our representative contact you shortly.

A Google user
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I am using this app as provided by school. Unreliable app. The company needs to understand these are real time app and we rely on it. Many time it is not able to show the bus. I have called helpdesk several time with no improvement. Just for record today at 7Am I again called helpdesk none picked up ( not the first time), whenever they picked up response is we will look into it and nothing happens. Most pathetic is sometimes it won't show anything, then it will start showing up backdated data. Most likely the streams from iot devices are backlogged and get processed sequentially. Overall I don't recommend this app as a reliable one
3 people found this review helpful
MTAP Technologies
November 26, 2018
We are sorry for the trouble you’re facing while using the App. We request you to kindly share your School Name & the Student ID or your registered 10-digit mobile number on the ‘Support’ section in the App and our support executive will get in touch with you shortly.